Progress Kendo UI vs. Salesforce Lightning Components & Developer Experience

Kendo UI works well if developing web UI applications which have simple layout designs. - Good A scenario where there are a lot of Kendo widgets on a single UI page, and each has a complex initialization. - Not so good

Incentivized

Salesforce CMS is well suited for those companies which are already using Salesforce. If you want to provide personalized content according to individual customer. If you want to share the content across multiple channels. Salesforce CMS is not typically suited for companies not using salesforce. Simple blogging does not require a Salesforce CMS.

Incentivized

• Kendo Grid for presenting a timeline of research grants as they are being approved. Our users love the ability to export the data to various mime formats.
• Kendo Scheduler for presenting the upcoming calendar events in the available conference rooms in a building. This is used together with a 3rd party vendor API for appointment booking.
• Kendo Treeview is used to present a hierarchy of topics that our users can navigate through easily.

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• Kendo UI is always moving forward and staying current with latest development trends. While that is beneficial, that can cause some issues when supporting customers (particularly government) that don't move their IT infrastructure along nearly as fast. A prime example is web font icons. Great and easy to use, but where Kendo UI utilizes web font icons as the sole means of displaying an icon, not all organizations (again, especially government) allow the use of these. There have been times where Kendo UI became unusable and we had to downgrade to a version a few years old. Makes continued payment for licenses sometimes feel wasted as we may not be able to always use the new releases
• Kendo UI has a wonderful feedback system and they do indeed listen to the community. However, there do seem to be some instances where there is large support for a new feature/component and it never gets addressed. It is easy to understand that not all ideas are easy or even prudent to implement, but would be nice to see a better follow-up on ideas with a current status
• Refreshing Kendo UI grids is simple, yet the standard API method causes the grid to return to the default state. We have many use cases where we would love to update the grid data but need current grid state (such as expanded detail rows, sorts, filters, etc) preserved after the grid is updated so that users do not have to perform grid actions again to return to the desired state.

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• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

Since we are using Kendo on a legacy product, there is likely a time when we will no longer support it. We are evaluating Kendo for our future product, in which case we may continue to use Kendo for an extended period of time.

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My initial score would be 10, but I am aware of the high price for its implementation. Therefore, I would recommend it only in large projects where a large profit margin can be obtained. But in general, I recommend it. I am currently using it without problems.

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It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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The errors that we have detected were not of great importance and the online support provided a temporary solution until the next release.

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Reports sometimes take a bit of time to load

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Overall, we are satisfied with the support offered by the Progress Kendo UI team. We had raised few helpline incidents in the past and they have been resolved timely by the team. Also, we were satisfied with the level of information and support provided by the team.

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Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

I think the main thing is to get into a Kendo mindset. Components that I've used in the past had a much different mindset and I think it got in my way. Sometimes I would use something different if I felt that the Kendo component was being too obstinate. I would go back later and replace that with the Kendo component when I had time to work with it further.

Incentivized

I did not experience the other product that has such an integrated and user-friendly feature. It works more like an everyday query with the UI element in a totally aesthetic and attractive view. With the Kendo library, we don't need to develop every UI component from the beginning. It was one of the faster development of applications.

Incentivized

This fits into the mold with the other Salesforce services. Once you get used to the suite and the nuances of each platform, things become easy. Just read any documentation first, as jumping in will only get you so far, and the more connections with the other apps, the more complex it gets.

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Never faced a problem even when we threw a large amount of data at it

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• Positive impact is that it helps development team to focus on business logic rather than developing UI control and that resulted in good productivity savings. productivity saving is significant (like 30% of product development cost).
• No Negative impact from my experience.

Incentivized

• It has a smooth integration with Salesforce CMS application which can make it a positive for enhanced performance.
• It may require extensive training for new joiners and that can become costly for the organization.
• It also has automation features that reduce the distribution time by a significant number.

Incentivized