Kendo UI Review
Updated September 12, 2017

Kendo UI Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kendo UI

It's used across the entire organisation. 3 of our 4 developers use Kendo UI. We use it in all our web based projects.
  • We like the variety of components provided
  • Most of the time the components work as expected
  • Up to this point, the help system, the support system and the periodic releases/bug-fixes have been sufficient to take care of the problems we've faced
  • The help system needs a bit of a revamp. Some of the content there no longer applies to current versions.
  • We can roll out functionality faster
  • Our end users seem happy with the kind of UIs that we give them
Sencha is too expensive for us. Additionally, we'd used Sencha touch earlier and didn't quite like it
  • I found it particularly well suited for data display, be it in grids or charts
  • Due to the kind of projects on which I work, I haven't really found a scenario where Kendo UI is less appropriate

Using Kendo UI

3 - They are all developers
The 3 of us who use Kendo UI manage to use it ourselves without the need for in-house support. We're a small organisation.
  • We use it for rapid prototyping to obtain approval from our contact in the parent organisation
  • It is used in demos (that may be modified on the fly) for presentations to the board of the parent organisation
  • It's used in the final product that we deliver to customers
  • Modifying code to change the look and feel while demoing our solution
  • We might use it directly in end-user customers demos, or when making sales pitches to prospective customers (as in: this is what we can do for you)
We're definitely renewing all 3 licenses this December
Our Dev team likes using the product and has become much more productive

Evaluating Kendo UI and Competitors

Yes - We were using Java based solutions for our web based projects
We decided to shift to the MS domain and after seeing the alternatives we opted for Kendo
Frankly, we were fed-up with the open source side of things. We were spending too much time trying to get the products we were using to suit what we were doing
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Price & product features.
It was a combination of both of these. We couldn't spend too much and we thought we were getting a great set of features for the price we were going to pay
No, we wouldn't change it. We've been entirely satisfied in the 4 years we've been using Kendo UI. The evaluation and selection pocess that we used produced a winner in this case, so why would we change it?

Kendo UI Implementation

Forget about the old way of doing things
Study the product (in this case Kendo UI) thoroughly and only then start with implementation
Change management was minimal - You need to thoroughly study the product you're going with before changing over. Then only shift to it, your downtime will be minimal
  • None. We made a clean break from our old projects. All new projects were to be implemented using Kendo UI. We were helped by the fact that most of our older projects were nearing their end of support date and the few that weren't were being transition to a newer avatar using Kendo UI

Kendo UI Training

Configuring Kendo UI

Some - we have done small customizations to the interface - Easy
No - we have not done any custom code

Kendo UI Support

I'd have given it a 10. But I decided to deduct 2 points because the older documentation sometimes tend to lead you down the wrong path
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - We can't afford it, plus we've never felt that we needed it
There has never really been a time when I'd say they've provided us with exception support
But over the last 4 years, they've answered our queries in a timely fashion or provided links to resource material we could use to resolve our issues. I'd say that come pretty close to exceptionl

Using Kendo UI

Because I'm satisfied with how it has performed over the last 4 years
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
Lots to learn
  • Data display
  • Rapid prototyping
  • Modifying code on the fly
  • Haven't really found anything difficult
Yes - Perfectly, we don't even think about it. Mobile support is built into the framework and works perfectly most of the time

Kendo UI Reliability

Never faced a problem even when we threw a large amount of data at it
Because we've never faced any issue
Reports sometimes take a bit of time to load

Relationship with Progress Software Corporation

Upgrading Kendo UI