Khoros CX Insights vs. Qualtrics XM for Strategy and Research
Khoros CX Insights vs. Qualtrics XM for Strategy and Research
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros CX Insights | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A | |
Qualtrics | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Khoros CX Insights | Qualtrics XM for Strategy and Research | |
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Top Pros |
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Top Cons |
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Khoros CX Insights | Qualtrics XM for Strategy and Research | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | SurveyMonkey Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | QuestionPro Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | QuestionPro Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros CX Insights | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | 7.3 (1 ratings) | 3.7 (170 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (41 ratings) |
Usability | - (0 ratings) | 3.8 (21 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 5.5 (1 ratings) |
Support Rating | - (0 ratings) | 1.9 (22 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Khoros CX Insights | Qualtrics XM for Strategy and Research | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Qualtrics |
Pros | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Cons | Khoros (Formerly Spredfast + Lithium) | Qualtrics |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Usability | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Support Rating | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Online Training | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Qualtrics |
Return on Investment | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Qualtrics |
ScreenShots | Khoros CX Insights Screenshots | Qualtrics Screenshots |