What users are saying about
6 Ratings
5 Ratings
6 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Kintone

Kintone is excellent if all the users will be in the organization and there is not a need for outside users. It has a lot of customization features (some you may have to look hard to find them), which I think is an edge over other systems like this.
James Coleman | TrustRadius Reviewer

Pipefy

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.
Logan Wiser | TrustRadius Reviewer

Pros

Kintone

  • Ease of use and programming
  • Flexibility
  • Support
Anonymous | TrustRadius Reviewer

Pipefy

  • Integrates well with our application.
  • Easy-to-use.
Logan Wiser | TrustRadius Reviewer

Cons

Kintone

  • Our particular need required outside apps, which costs additional fees. It would be nice if they developed those products internally and had them available without the apps/plugins.
  • There were limitations on how we could customize the front-end experience for a look and feel. While it still had all the functionality, we had a vision for how users would interact with our database that we couldn't make possible.
Anonymous | TrustRadius Reviewer

Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

Kintone

Kintone 9.0
Based on 4 answers
The kintone staff is INCREDIBLE! Everyone I have worked with has been supportive of my organization's mission, willing to set up a meeting promptly, generous with their time, and very knowledgeable about the product. Kintone also has a wide range of videos and existing resources for how to use the system in addition to being able to reach out to staff any time.
Allison Flors | TrustRadius Reviewer

Pipefy

Pipefy 9.5
Based on 2 answers
The support on Pipefy is amazing. There is always someone available to help you. They walk you through each step and really make sure that you are taken care of. They give fantastic advice on how to set up your pipes, automate them and customize them. I have had nothing but wonderful experiences with Pipefy support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kintone

It has a better user interface and is less complicated. Easily integrated with other services with API.
Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB | TrustRadius Reviewer

Pipefy

Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.
Logan Wiser | TrustRadius Reviewer

Return on Investment

Kintone

  • Positive: Customization and reports for each partner that's a user.
  • Negative: We have to use an online form tool and transfer the data to Kintone at times. It would be nice to do this in Kintone.
James Coleman | TrustRadius Reviewer

Pipefy

  • It is helped with collections on overdue invoices.
Anonymous | TrustRadius Reviewer

Screenshots

Kintone

Pipefy

Pricing Details

Kintone

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kintone Editions & Modules

Edition
Professional$241
EnterpriseContact Us1
  1. per user / per month
Additional Pricing Details

Pipefy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipefy Editions & Modules

Additional Pricing Details

Add comparison