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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    KintoneZapier
    Editions & Modules
    Professional Subscription
    $24
    per month per user
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    KintoneZapier
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    KintoneZapier
    Considered Both Products
    Kintone
    Chose Kintone
    A lot of the tools in this area are very well built and great to use. Realistically - Kintone is not the "prettiest" but it is one of the most clean and straightforward tools to use. You also get the benefit of a straightforward operational cost. Full use of the system - and …
    Incentivized
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    56 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    53 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    47 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    KintoneZapier
    Sales Force Automation
    Comparison of Sales Force Automation features of Kintone and Zapier
    Feature
    Kintone
    8.3
    9 Ratings
    6% above category average
    Zapier
    -
    Ratings
    Customer data management / contact management9.76 Ratings00 Ratings
    Workflow management9.29 Ratings00 Ratings
    Territory management8.54 Ratings00 Ratings
    Opportunity management8.54 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.04 Ratings00 Ratings
    Contract management7.03 Ratings00 Ratings
    Quote & order management7.54 Ratings00 Ratings
    Channel / partner relationship management9.33 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kintone and Zapier
    Feature
    Kintone
    9.0
    7 Ratings
    16% above category average
    Zapier
    -
    Ratings
    Case management9.67 Ratings00 Ratings
    Help desk management8.56 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kintone and Zapier
    Feature
    Kintone
    8.0
    2 Ratings
    3% above category average
    Zapier
    -
    Ratings
    Lead management8.02 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kintone and Zapier
    Feature
    Kintone
    8.9
    9 Ratings
    14% above category average
    Zapier
    -
    Ratings
    Task management9.06 Ratings00 Ratings
    Reporting8.89 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kintone and Zapier
    Feature
    Kintone
    8.1
    8 Ratings
    6% above category average
    Zapier
    -
    Ratings
    Pipeline visualization8.34 Ratings00 Ratings
    Customizable reports8.08 Ratings00 Ratings
    Customization
    Comparison of Customization features of Kintone and Zapier
    Feature
    Kintone
    8.9
    11 Ratings
    15% above category average
    Zapier
    -
    Ratings
    Custom fields9.211 Ratings00 Ratings
    Custom objects9.09 Ratings00 Ratings
    API for custom integration8.65 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Kintone and Zapier
    Feature
    Kintone
    8.5
    2 Ratings
    12% above category average
    Zapier
    -
    Ratings
    Marketing automation8.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Kintone and Zapier
    Feature
    Kintone
    9.3
    6 Ratings
    20% above category average
    Zapier
    -
    Ratings
    Mobile access9.36 Ratings00 Ratings
    Security
    Comparison of Security features of Kintone and Zapier
    Feature
    Kintone
    9.5
    10 Ratings
    12% above category average
    Zapier
    -
    Ratings
    Role-based user permissions9.510 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Kintone and Zapier
    Feature
    Kintone
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    KintoneZapier
    Small Businesses
    Salesflare
    Score10 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Coevera
    Score8 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KintoneZapier
    Likelihood to Recommend
    9.7
    (58 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    10.0
    (1 ratings)
    Usability
    9.4
    (16 ratings)
    9.7
    (11 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (46 ratings)
    1.0
    (10 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (43 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    KintoneZapier
    Likelihood to Recommend
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
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    Likelihood to Renew
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
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    Reliability and Availability
    Kintone
    Never had an issue with this.
    Incentivized
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    Zapier
    No answers on this topic
    Performance
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    Zapier
    No answers on this topic
    Support Rating
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
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    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
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    Online Training
    Kintone
    The training was seamless and easy to follow
    Incentivized
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    Zapier
    No answers on this topic
    Implementation Rating
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Zapier
    No answers on this topic
    Alternatives Considered
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
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    Contract Terms and Pricing Model
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Zapier
    No answers on this topic
    Scalability
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Zapier
    No answers on this topic
    Professional Services
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    Zapier
    No answers on this topic
    Return on Investment
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile