What users are saying about
44 Ratings
44 Ratings
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Score 8.3 out of 100
32 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Microsoft BizTalk

BizTalk is well suited as middleware. Where you wish to translate an input file into an output file and send it to some endpoint. In our case, we used it to convert and send files to SAP. In many ways, it very flexible, and you can do almost anything you want with it. In many ways, it's a better solution than your SAP XI or PI as middleware, since it's much less expensive, and allows you do interface with non-SAP systems.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kissflow
7.9
Microsoft BizTalk
Dashboards
Kissflow
7.4
Microsoft BizTalk
Standard reports
Kissflow
8.3
Microsoft BizTalk
Custom reports
Kissflow
8.0
Microsoft BizTalk

Process Engine

Kissflow
8.4
Microsoft BizTalk
Process designer
Kissflow
8.1
Microsoft BizTalk
Process simulation
Kissflow
10.0
Microsoft BizTalk
Business rules engine
Kissflow
8.2
Microsoft BizTalk
SOA support
Kissflow
8.1
Microsoft BizTalk
Process player
Kissflow
8.0
Microsoft BizTalk
Support for modeling languages
Kissflow
9.1
Microsoft BizTalk
Form builder
Kissflow
8.0
Microsoft BizTalk
Model execution
Kissflow
7.8
Microsoft BizTalk

Collaboration

Kissflow
7.1
Microsoft BizTalk
Social collaboration tools
Kissflow
7.1
Microsoft BizTalk

Content Management Capabilties

Kissflow
8.5
Microsoft BizTalk
Content management
Kissflow
8.5
Microsoft BizTalk

Pros

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Microsoft BizTalk

  • It is very user friendly. Users can change rules during run time and change workflow.
  • Huge capacity for queueing messages. It supports all types of adapters like Oracle, Salesforce, SMTP, FTP, etc. Also users can built custom adaptors.
  • If users want to dynamically deploy their solution without any downtime, this is a perfect solution. BizTalk will be a good fit, especially for public-facing websites.
  • Well-proven in the market. I used it when developing a website for Virgin Trains, catering more than 800K user requests per day.
  • Helps in load balancing.
Viral Patel | TrustRadius Reviewer

Cons

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Microsoft BizTalk

  • Microsoft BizTalk is over engineered for some situtations
  • Microsoft BizTalk can be frustrating to use as it forces you to use the GUI as opposed to code
  • Microsoft BizTalk is very resource intensive to create integrations
Kyle Kochtan | TrustRadius Reviewer

Usability

Kissflow

No score
No answers yet
No answers on this topic

Microsoft BizTalk

Microsoft BizTalk 5.0
Based on 1 answer
Microsoft BizTalk is not an intuitive product. It requires many hours of looking through the settings to achieve what you need. Using 3rd party DLLs is a nightmare as you are forced to register them in the GAC of the server and this process is quite cumbersome just to use a DLL.
Kyle Kochtan | TrustRadius Reviewer

Support Rating

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Microsoft BizTalk

Microsoft BizTalk 9.1
Based on 2 answers
BizTalk Server has been supported for more than 15 years. It is well proven in the market. Microsoft has provided excellent support with technical issues.
Viral Patel | TrustRadius Reviewer

Alternatives Considered

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Microsoft BizTalk

BizTalk was selected here mainly because it is easy to integrate to a .NET application (most of them are Web Service, WCF SOAP, WCF REST and Web API) and many backend databases are Microsoft SQL Server. Another benefit is that the monitoring job is easy to set up and centralize with other .NET application monitoring jobs.
Anonymous | TrustRadius Reviewer

Return on Investment

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Microsoft BizTalk

  • A positive impact has been the quicker turnaround time of a part request and that part showing up in SAP using Biztalk as middleware.
  • A somewhat negative impact has been the somewhat insufficient error logging/message capture settings that Biztalk provide. This has caused occasional delays when attempted to create parts for the business.
  • A somewhat negative impact has been the need to have a specialized developer who understands Biztalk to troubleshoot issues with the Biztalk and SAP interaction when creating parts, and when adding new fields to the parts.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Microsoft BizTalk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft BizTalk Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kissflow
8.1
Microsoft BizTalk
8.1

Usability

Kissflow
Microsoft BizTalk
5.0

Support Rating

Kissflow
9.6
Microsoft BizTalk
9.1

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