What users are saying about
44 Ratings
2 Ratings
44 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Zoho Flow

Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect Zoho Creator with Zoho Books so an invoice is created when a record is entered into Zoho Creator. We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the Zoho Creator record. We use it to add a contact from the Zoho Creator record to a list in Zoho Campaigns. Zoho Flow has proved very worthwhile.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kissflow
7.9
Zoho Flow
Dashboards
Kissflow
7.4
Zoho Flow
Standard reports
Kissflow
8.3
Zoho Flow
Custom reports
Kissflow
8.0
Zoho Flow

Process Engine

Kissflow
8.4
Zoho Flow
Process designer
Kissflow
8.1
Zoho Flow
Process simulation
Kissflow
10.0
Zoho Flow
Business rules engine
Kissflow
8.2
Zoho Flow
SOA support
Kissflow
8.1
Zoho Flow
Process player
Kissflow
8.0
Zoho Flow
Support for modeling languages
Kissflow
9.1
Zoho Flow
Form builder
Kissflow
8.0
Zoho Flow
Model execution
Kissflow
7.8
Zoho Flow

Collaboration

Kissflow
7.1
Zoho Flow
Social collaboration tools
Kissflow
7.1
Zoho Flow

Content Management Capabilties

Kissflow
8.5
Zoho Flow
Content management
Kissflow
8.5
Zoho Flow

Cloud Data Integration

Kissflow
Zoho Flow
9.3
Pre-built connectors
Kissflow
Zoho Flow
10.0
Connector modification
Kissflow
Zoho Flow
9.0
Support for real-time and batch integration
Kissflow
Zoho Flow
9.0
Data quality services
Kissflow
Zoho Flow
9.0
Data security features
Kissflow
Zoho Flow
9.0
Monitoring console
Kissflow
Zoho Flow
10.0

Pros

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Zoho Flow

  • Works with all other Zoho apps to connect them together and share data
  • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
  • The ability to set logic responses and incorporate custom functions makes the app even more powerful
Anonymous | TrustRadius Reviewer

Cons

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Zoho Flow

  • A deeper resources section, with more "how-to" videos
  • More user functionality to tell you when an app fails, and not just after failing 3 or 5 times in a row.
  • Maybe add some scenario flows connecting two apps with examples of how the flow works and benefits a user.
Anonymous | TrustRadius Reviewer

Support Rating

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Zoho Flow

Zoho Flow 10.0
Based on 1 answer
I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Zoho Flow

I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
Anonymous | TrustRadius Reviewer

Return on Investment

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Zoho Flow

  • It's part of our Zoho One package, so it's hard to comment on this one.
  • Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time.
  • It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Zoho Flow

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zoho Flow Editions & Modules

Edition
Standard$101
Professional$251
  1. per org / month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kissflow
8.1
Zoho Flow
9.0

Support Rating

Kissflow
9.6
Zoho Flow
10.0

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