Klaviyo vs. Oracle CRM On Demand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Klaviyo
Score 9.1 out of 10
N/A
Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 300 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 110,000 other paying users leverage their platform…
$20
per month
Oracle CRM On Demand
Score 6.6 out of 10
N/A
The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
Pricing
KlaviyoOracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KlaviyoOracle CRM On Demand
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricing
More Pricing Information
Features
KlaviyoOracle CRM On Demand
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Klaviyo
8.1
76 Ratings
7% above category average
Oracle CRM On Demand
-
Ratings
WYSIWYG email editor8.168 Ratings00 Ratings
Dynamic content7.872 Ratings00 Ratings
Ability to test dynamic content7.367 Ratings00 Ratings
Landing pages8.02 Ratings00 Ratings
A/B testing8.568 Ratings00 Ratings
Mobile optimization8.273 Ratings00 Ratings
Email deliverability reporting8.089 Ratings00 Ratings
List management8.475 Ratings00 Ratings
Triggered drip sequences8.966 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Klaviyo
7.5
57 Ratings
0% below category average
Oracle CRM On Demand
-
Ratings
Lead nurturing8.655 Ratings00 Ratings
Lead scoring and grading7.216 Ratings00 Ratings
Data quality management7.120 Ratings00 Ratings
Automated sales alerts and tasks7.120 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Klaviyo
7.9
73 Ratings
7% above category average
Oracle CRM On Demand
-
Ratings
Dashboards8.273 Ratings00 Ratings
Standard reports8.070 Ratings00 Ratings
Custom reports7.534 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Klaviyo
8.2
54 Ratings
12% above category average
Oracle CRM On Demand
-
Ratings
API8.453 Ratings00 Ratings
Role-based workflow & approvals7.521 Ratings00 Ratings
Customizability8.526 Ratings00 Ratings
Integration with Salesforce.com8.43 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.8
10 Ratings
11% above category average
Customer data management / contact management00 Ratings9.410 Ratings
Workflow management00 Ratings8.99 Ratings
Territory management00 Ratings9.49 Ratings
Opportunity management00 Ratings9.310 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.07 Ratings
Contract management00 Ratings7.79 Ratings
Quote & order management00 Ratings8.59 Ratings
Interaction tracking00 Ratings8.39 Ratings
Channel / partner relationship management00 Ratings8.38 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.5
9 Ratings
10% above category average
Case management00 Ratings8.59 Ratings
Call center management00 Ratings8.79 Ratings
Help desk management00 Ratings8.19 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.8
9 Ratings
11% above category average
Lead management00 Ratings8.99 Ratings
Email marketing00 Ratings8.88 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.7
9 Ratings
11% above category average
Task management00 Ratings8.38 Ratings
Billing and invoicing management00 Ratings9.78 Ratings
Reporting00 Ratings8.38 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.4
9 Ratings
8% above category average
Forecasting00 Ratings8.79 Ratings
Pipeline visualization00 Ratings8.69 Ratings
Customizable reports00 Ratings8.09 Ratings
Customization
Comparison of Customization features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.4
10 Ratings
7% above category average
Custom fields00 Ratings8.910 Ratings
Custom objects00 Ratings8.110 Ratings
Scripting environment00 Ratings8.08 Ratings
API for custom integration00 Ratings8.79 Ratings
Security
Comparison of Security features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
9.4
10 Ratings
11% above category average
Single sign-on capability00 Ratings9.08 Ratings
Role-based user permissions00 Ratings9.910 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
9.9
6 Ratings
28% above category average
Social data00 Ratings9.86 Ratings
Social engagement00 Ratings9.96 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
8.6
9 Ratings
15% above category average
Marketing automation00 Ratings8.59 Ratings
Compensation management00 Ratings8.88 Ratings
Platform
Comparison of Platform features of Product A and Product B
Klaviyo
-
Ratings
Oracle CRM On Demand
9.3
7 Ratings
20% above category average
Mobile access00 Ratings9.37 Ratings
Best Alternatives
KlaviyoOracle CRM On Demand
Small Businesses
SALESmanago
SALESmanago
Score 9.9 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
SALESmanago
SALESmanago
Score 9.9 out of 10
Creatio
Creatio
Score 8.9 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.2 out of 10
Creatio
Creatio
Score 8.9 out of 10
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User Ratings
KlaviyoOracle CRM On Demand
Likelihood to Recommend
9.2
(76 ratings)
8.2
(11 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
9.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
KlaviyoOracle CRM On Demand
Likelihood to Recommend
Klaviyo
Klaviyo may not be the best fit for everyone. It can be relatively expensive compared to other email marketing platforms, so it might not be ideal for small businesses with limited budgets. Additionally, the reporting features could be more advanced for those who require more detailed analytics.
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Oracle
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
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Pros
Klaviyo
  • Email automation that nurtured new prospects with education and promotion content.
  • List segmentation. We could segment our list by behavior, purchase history and by demographics. This gave us more views into the customer segmentation.
  • Promotion emails. the high delivery rate of Flash sales, discounts, and promotions that drove sales
  • SMS messaging. We could time SMS messaging to be aligned with email promotion to give a more omni marketing approach to CRM
  • Reporting. Klavio provided excellent reporting by campaign and marketing period. It was able to track open rate, CTR, conversion and revenue.
  • Creative Management. Klavio allowed us to store graphics from previous campaigns and use them in future marketing efforts
  • Campaign Builder. the email builder mechanism is outstanding allowing for graphic, text, shapes and images all to be incorporated in HTML emails
  • Testing. The AB testing function allowed for campaign optimization
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Oracle
  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
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Cons
Klaviyo
  • The image quality you are able to upload can be a bit low, would love crisper GIFs and images to be allowed to upload
  • Easier way to clean up and clear out inactive users
  • Two way data sync between Klaviyo and Shopify (tags and such) as I believe it is a one way system as of now
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Oracle
  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
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Likelihood to Renew
Klaviyo
Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
  1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
  2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
  3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
  4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
Read full review
Oracle
No answers on this topic
Usability
Klaviyo
The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
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Oracle
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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Support Rating
Klaviyo
Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
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Oracle
No answers on this topic
Implementation Rating
Klaviyo
Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
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Oracle
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
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Alternatives Considered
Klaviyo
Klaviyo is by far the most well-rounded email tool I have used. It is on par with Mailchimp is ease of email design, but far better when it comes to analytics, flows, and segmentation. We knew that as we grew, we risked alienating our audience amid we didn’t create a more sophisticated strategy for customer engagement and retention. Klaviyo was the only option that allowed us to execute our strategy without sacrifice.
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Oracle
Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
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Return on Investment
Klaviyo
  • It must reduce its cost.
  • It is a digital marketing tool with so many amazing features that have helped me connect with my audience personally because the data it provides me is always authentic which also helps me to understand what they exactly need.
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Oracle
  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
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ScreenShots

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers