Likelihood to Recommend
Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
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Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review Pros There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence. Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them. Blackboard principle, confidentiality of contributions Read full review Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks. All services are connected and switching between services is a breeze[.] Solutions to the majority of everyday business problems. Read full review Cons From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey. I personally had troubled organizing some of the boards to have the data from them exported in a nice way. Hard to find more negative sides, but more templates for more use cases would always be nice :-) Read full review There are far too many good features to choose from, and advanced features are noticeably absent. There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story. It is challenging to provide easier access via file explorer while also granting outside users and guests access. Read full review Likelihood to Renew
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review Usability
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review Support Rating
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review In-Person Training
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review Implementation Rating
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review Alternatives Considered
we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment.
is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards.
is a different concept and lags behind Klaxoon in terms of workspace.
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The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review Return on Investment Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want. It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys. we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way. Read full review Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have Read full review ScreenShots