KnowBe4 Compliance Plus vs. Udacity

We have used the phishing simulation to see which users will fall for basic phish attempts and that gives us much insight. This saves us time and allows us to focus on those vulnerable users to create custom training campaigns. We will continue using a variety of modules, videos, quizzes, and games available to level up our staff knowledge.

Incentivized

It's suited well to support on developing a project and following a set curriculum to get things and material in order. Also it has the idea of a nano-degree as the mini-certification to focus on working through a program over a course of a few months. It's more of an interactive course and best for having access for a set period of time. It helps to prepare well for exams but less beneficial when it comes to more applications I find, and should not be used to supplant any resource, but to use in conjunction with.

Incentivized

• Easy to find training modules
• Modules are short enough to keep user attention span
• Material within those modules are easy to understand
• The quizzes aren't stressful to the point of fearing to fail
• Content stays fresh, modules retire and new ones that are updated are released

Incentivized

• Courses are very high quality and updated regularly.
• Instructors and Mentors are available for live tutoring.
• Relevant projects are assigned in order to keep learning material fresh and top of mind.

Incentivized

• perhaps some pre-built content packages as template starters would be helpful
• some better explanation of what features exist in which places and how they work
• content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
• more functionality to save content topics into personal collections for later use

Incentivized

• Slack channels were a little disorganized.
• The prices are a little bit higher compared to other platforms.
• Some courses and tooling for the projects were outdated.

Incentivized

We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.

Incentivized

Easy to use for both the admins and the users

Incentivized

For the most part, site usability is great. I would say the only shortcoming from my end was when I needed support. Support responses were typically very slow, the few times I needed it.

Incentivized

Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.

Incentivized

I didn't personally have any issues with the program, but scheduling time to review the final project was easy, and the assistant was pleasant to work with.

Incentivized

Great modules geared to adults

Incentivized

It was goood. It required tech support from both sides but it was not hard

Incentivized

Cost was the main barrier to entry for the other products we evaluated. KnowBe4 Compliance Plus was priced more competitively by a significant amount. Also, other platforms didn't offer the same breath of compliance training compared to KnowBe4 Compliance Plus. Ultimately we chose KnowBe4 Compliance Plus for the value and also the amount of compliance modules they support despite not being the most polished.

Incentivized

I combined my learning from various platforms and did on exclusively reply on any one. However, the free courses in Udacity lacks the comprehensiveness as Coursera.

Incentivized

• Within 1 week after releasing privacy awareness training modules to our staff, I started receiving comments and questions about our services, processes, interfaces, and policies related to privacy concerns in the course of normal project conversations - that I have NEVER before gotten at this company. That made it all worth it.
• Our users' failures with phishing (email) scams has begun to decrease significantly since we provided some phishing awareness modules. More items are being reported and less users are being misled.

Incentivized

• I am already in a great position as a CTO with a great company. I hope to be able to build some new technology with what I am learning, but I haven't applied any of it yet to my own real-world problems. I will though.

Incentivized