KnowBe4 PhishER/PhishER Plus vs. ThreatDown, powered by Malwarebytes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER/PhishER Plus
Score 9.0 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
N/A
ThreatDown (formerly Malwarebytes for Business), combines Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.
$345
per year 5 endpoints (minimum)
Pricing
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
Core
$345
per year per endpoint (minimum 5)
Advanced
$395
per year per endpoint (minimum 5)
Elite
$495
per year per endpoint (minimum 5)
Ultimate
$595
per year per endpoint (minimum 5)
Offerings
Pricing Offerings
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOptional Add-Ons include server and mobile device protection. Server protection ranges from $129 to $179 per annum depending on service tier. Mobile security is $10 per device, no matter the service tier. A 10% discount is offered for choosing a two-year billing plan.
More Pricing Information
Community Pulse
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Features
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
8.0
112 Ratings
11% below category average
ThreatDown, powered by Malwarebytes
-
Ratings
Company-wide Incident Reporting7.292 Ratings00 Ratings
Integration with Other Security Systems7.789 Ratings00 Ratings
Centralized Dashboard8.6111 Ratings00 Ratings
Machine Learning to Prevent Incidents7.895 Ratings00 Ratings
Live Response for Rapid Remediation8.396 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
-
Ratings
ThreatDown, powered by Malwarebytes
8.4
15 Ratings
1% below category average
Anti-Exploit Technology00 Ratings8.114 Ratings
Endpoint Detection and Response (EDR)00 Ratings8.815 Ratings
Centralized Management00 Ratings9.615 Ratings
Hybrid Deployment Support00 Ratings8.08 Ratings
Infection Remediation00 Ratings8.114 Ratings
Vulnerability Management00 Ratings8.013 Ratings
Malware Detection00 Ratings8.215 Ratings
Best Alternatives
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
ThreatLocker
ThreatLocker
Score 9.4 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Likelihood to Recommend
9.2
(118 ratings)
7.8
(15 ratings)
Likelihood to Renew
8.7
(7 ratings)
10.0
(3 ratings)
Usability
8.6
(32 ratings)
10.0
(3 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(5 ratings)
10.0
(5 ratings)
Implementation Rating
8.5
(3 ratings)
10.0
(1 ratings)
Configurability
7.7
(8 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Professional Services
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
KnowBe4 PhishER/PhishER PlusThreatDown, powered by Malwarebytes
Likelihood to Recommend
KnowBe4
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
Read full review
Malwarebytes
I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
Read full review
Pros
KnowBe4
  • One platform that integrates reported emails and using PhishFlip to educated staff.
  • Automation to remove malicious emails from mailboxes.
  • Instantly report back to users if an email is safe or malicious.
  • Easily review vital technical information to help you make a decision if an email is a threat.
  • Allow comments to be left from staff and IT.
Read full review
Malwarebytes
  • Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
  • Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
  • Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.
Read full review
Cons
KnowBe4
  • Issues with Global Blocklist
  • Email Template Modification - Simplification
  • Target Specific Users vs. Groups
  • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
Read full review
Malwarebytes
  • poor customer service
  • dashboard says product is working EVEN THOUGH IT WAS NOT!
  • slow response to concerns that should be easy to remedy
  • creates baggage which caused certain computers and the network to run more slowly
  • caused 3 computers on our network top have windows errors and network issues
Read full review
Likelihood to Renew
KnowBe4
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
Read full review
Malwarebytes
When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements
Read full review
Usability
KnowBe4
I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
Read full review
Malwarebytes
It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface
Read full review
Support Rating
KnowBe4
I haven't needed to reach out to support very often, but when I have the responses have been timely and have provided the solutions I have needed. The support has been friendly and have always been able to resolve any issues that have come up.
Read full review
Malwarebytes
As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.
Read full review
Implementation Rating
KnowBe4
It was very simple to implement - with just a few settings needed to connect it to our O365 environment
Read full review
Malwarebytes
I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy
Read full review
Alternatives Considered
KnowBe4
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
Read full review
Malwarebytes
It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
Read full review
Return on Investment
KnowBe4
  • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
  • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
  • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
Read full review
Malwarebytes
  • The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
  • The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.
Read full review
ScreenShots

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.