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KnowBe4 PhishER/PhishER Plus vs. Proofpoint Threat Response Auto-Pull

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Proofpoint Threat Response Auto-Pull

    Score8 out of 10
    N/AProofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators to automatically retract threats delivered to employee inboxes and emails that turn malicious after delivery to quarantine. It is also a powerful solution to retract messages sent in error as well as inappropriate, malicious, or emails containing compliance violations and also follows forwarded mail and distribution lists and creates an audit-able activity trail. With Proofpoint Threat Response…N/A
    Pricing
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Considered Both Products
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    We were already using KnowBe4 for Security Awareness Training and its deep integration with the KnowBe4 suite of products made it the best choice and also very affordable compared to other solutions.
    Incentivized
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    No answers on this topic
    Features
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and Proofpoint Threat Response Auto-Pull
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Proofpoint Threat Response Auto-Pull
    8.4
    3 Ratings
    6% below category average
    Company-wide Incident Reporting8.3101 Ratings00 Ratings
    Integration with Other Security Systems8.497 Ratings9.03 Ratings
    Centralized Dashboard9.0120 Ratings6.03 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings9.01 Ratings
    Live Response for Rapid Remediation8.1102 Ratings10.03 Ratings
    Attack Chain Visualization00 Ratings8.02 Ratings
    User Ratings
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Likelihood to Recommend
    8.8
    (128 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    8.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (44 ratings)
    9.0
    (1 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusProofpoint Threat Response Auto-Pull
    Likelihood to Recommend
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Proofpoint
    If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Proofpoint
    • Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
    • Reporting is good, nice graphs of all the actions.
    Incentivized
    Read full review
    Cons
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Proofpoint
    • Learning curve is steep.
    • Interface can be clunky.
    • Some interface items seem counter-intuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Proofpoint
    It's easy to use and requires very little administrator hands on.
    Incentivized
    Read full review
    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Proofpoint
    They are quick to respond and have talented support personnel.
    Incentivized
    Read full review
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Proofpoint
    I have never evaluated TRAP against another product.
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    Proofpoint
    • Chances of phishing attacks has decreased.
    • Your employees don't have to do anything, so no impact on productivity.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.