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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Sophos Email

    Score9.1 out of 10
    N/ASophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
    Pricing
    KnowBe4 PhishER/PhishER PlusSophos Email
    Editions & Modules
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 PhishER/PhishER PlusSophos Email
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor organizations with over 1,000 seats, contact sales for a quote.—
    More Pricing Information
    Community Pulse
    KnowBe4 PhishER/PhishER PlusSophos Email
    Considered Both Products
    KnowBe4
    No answer on this topic
    Sophos
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    125 Answers
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    124 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    125 Answers
    90%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    112 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    114 Answers
    100%
    Implementation went as expected
    17 Answers
    Features
    KnowBe4 PhishER/PhishER PlusSophos Email
    Incident Response Platforms
    Comparison of Incident Response Platforms features of KnowBe4 PhishER/PhishER Plus and Sophos Email
    Feature
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Sophos Email
    -
    Ratings
    Company-wide Incident Reporting8.3101 Ratings00 Ratings
    Integration with Other Security Systems8.597 Ratings00 Ratings
    Centralized Dashboard9.0120 Ratings00 Ratings
    Machine Learning to Prevent Incidents8.0103 Ratings00 Ratings
    Live Response for Rapid Remediation8.1102 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of KnowBe4 PhishER/PhishER Plus and Sophos Email
    Feature
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Sophos Email
    9.2
    21 Ratings
    9% above category average
    Anti-malware00 Ratings9.521 Ratings
    Customizability00 Ratings9.021 Ratings
    Data Loss Protection00 Ratings9.018 Ratings
    Threat Detection00 Ratings10.020 Ratings
    Sandboxing00 Ratings9.016 Ratings
    End-to-End Encryption00 Ratings9.018 Ratings
    Management Tools00 Ratings9.021 Ratings
    Best Alternatives
    KnowBe4 PhishER/PhishER PlusSophos Email
    Small Businesses
    No answers on this topic
    Zoho Mail
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Barracuda ESG (discontinued)
    Score6.1 out of 10
    Enterprises
    No answers on this topic
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KnowBe4 PhishER/PhishER PlusSophos Email
    Likelihood to Recommend
    8.8
    (128 ratings)
    9.0
    (24 ratings)
    Likelihood to Renew
    8.8
    (9 ratings)
    1.1
    (2 ratings)
    Usability
    8.6
    (44 ratings)
    9.0
    (11 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    2.8
    (11 ratings)
    Implementation Rating
    8.6
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 PhishER/PhishER PlusSophos Email
    Likelihood to Recommend
    KnowBe4
    It is well suited for a company that utilizes a Security Awareness Training program. The old way is someone would report an email it got sent to a specific email address and you had to manually go through everything. If something was malicious you had to use Powershell/Graph to rip the message out or eDiscovery. The only place I could see this not be well suited for is a smaller environment. There is a minimum of 100 I believe, but even with 50 end-users I would still pay for it.
    Incentivized
    Read full review
    Sophos
    Sophos Email is ideal for protecting business email from advanced threats. It comes with features that make it easy to detect and block email threats, such as spam, phishing, ransomware, and data leaks. In addition, Sophos Email is ideal for email encryption and helps train teams to identify phishing threats.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • Security awareness training and tracking employee completion, as well as automated assignment of training for new employees
    • Helps meet compliance requirements by training employees and keeping them aware of latest cybersecurity trends
    • KnowBe4 PhishER/PhishER Plus is really a top of the line product with a well respected brand. The toolsets they offer continue to expand and deliver a consistent experience
    Incentivized
    Read full review
    Sophos
    • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
    • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
    • Scalable
    Incentivized
    Read full review
    Cons
    KnowBe4
    • The PhishRIP query can be improved to find other emails apart from the reported one only.
    • They should provide an option to delete the quarantined emails that are quarantined by the PhishRIP feature.
    • The PhishML can be improved to produce more accurate results.
    • More options to integrate PhishER with 3rd party tools.
    Incentivized
    Read full review
    Sophos
    • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Sophos
    It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
    Incentivized
    Read full review
    Usability
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Sophos
    It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
    Incentivized
    Read full review
    Support Rating
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Sophos
    Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
    Read full review
    Implementation Rating
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Sophos
    No answers on this topic
    Alternatives Considered
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Sophos
    Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.
    Incentivized
    Read full review
    Return on Investment
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    Sophos
    • AI-powered email threat prevention ensures that no threats reach our email system, preventing data contamination.
    • The BEC defense ensures our business reputation remain in place.
    • URL protection protects our users from clicking on malicious links that would otherwise compromise our email systems.
    • Ability to encrypt emails keeps our email data secure which a plus.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.