TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kooomo

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Kooomo platform consists of an e-commerce solution for managing online trade transactions and a content management system (CMS) that is designed to assist with coordinated institutional content.

    $5,500

    per installation

    SAP Commerce Cloud

    Score8.3 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    KooomoSAP Commerce Cloud
    Editions & Modules
    Marketplace connector
    $5,500
    per installation
    Standard Storefront (all features + Marketplace)
    $22,000
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    KooomoSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$5,530 per installationNo setup fee
    Additional DetailsThe installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.
    More Pricing Information
    Community Pulse
    KooomoSAP Commerce Cloud
    Considered Both Products
    Kooomo
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    73 Answers
    Features
    KooomoSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Kooomo and SAP Commerce Cloud
    Feature
    Kooomo
    9.3
    3 Ratings
    17% above category average
    SAP Commerce Cloud
    7.9
    106 Ratings
    1% above category average
    Product catalog & listings9.53 Ratings8.7101 Ratings
    Product management9.53 Ratings8.3102 Ratings
    Bulk product upload9.23 Ratings8.198 Ratings
    Branding9.03 Ratings7.492 Ratings
    Mobile storefront9.03 Ratings7.293 Ratings
    Product variations9.43 Ratings8.194 Ratings
    Visual customization9.43 Ratings7.896 Ratings
    CMS9.13 Ratings7.397 Ratings
    Website integration00 Ratings8.299 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Kooomo and SAP Commerce Cloud
    Feature
    Kooomo
    9.2
    3 Ratings
    18% above category average
    SAP Commerce Cloud
    8.2
    97 Ratings
    7% above category average
    Abandoned cart recovery9.03 Ratings8.014 Ratings
    Checkout user experience9.43 Ratings8.496 Ratings
    Online Payment System
    Comparison of Online Payment System features of Kooomo and SAP Commerce Cloud
    Feature
    Kooomo
    9.5
    3 Ratings
    13% above category average
    SAP Commerce Cloud
    7.9
    84 Ratings
    6% below category average
    eCommerce security9.53 Ratings7.984 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Kooomo and SAP Commerce Cloud
    Feature
    Kooomo
    9.0
    3 Ratings
    16% above category average
    SAP Commerce Cloud
    8.0
    95 Ratings
    4% above category average
    Promotions & discounts9.53 Ratings7.989 Ratings
    Personalized recommendations8.53 Ratings8.386 Ratings
    SEO8.93 Ratings7.884 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Kooomo and SAP Commerce Cloud
    Feature
    Kooomo
    8.4
    3 Ratings
    4% above category average
    SAP Commerce Cloud
    8.2
    96 Ratings
    2% above category average
    Multi-site management6.41 Ratings8.189 Ratings
    Order processing9.53 Ratings8.592 Ratings
    Inventory management8.73 Ratings8.484 Ratings
    Shipping9.53 Ratings8.183 Ratings
    Custom functionality8.03 Ratings8.189 Ratings
    Best Alternatives
    KooomoSAP Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KooomoSAP Commerce Cloud
    Likelihood to Recommend
    9.5
    (3 ratings)
    8.2
    (106 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (40 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    KooomoSAP Commerce Cloud
    Likelihood to Recommend
    Kooomo
    Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Pros
    Kooomo
    • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Cons
    Kooomo
    • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Kooomo
    No answers on this topic
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Usability
    Kooomo
    No answers on this topic
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Support Rating
    Kooomo
    No answers on this topic
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Implementation Rating
    Kooomo
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Alternatives Considered
    Kooomo
    No answers on this topic
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Scalability
    Kooomo
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Return on Investment
    Kooomo
    • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
    Read full review
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts