What users are saying about
4 Ratings
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Score 9.8 out of 100
76 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Kooomo
9.3
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Product catalog & listings
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Product management
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.1
Bulk product upload
Kooomo
9.2
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Branding
Kooomo
9.0
SAP Commerce Cloud (formerly SAP Hybris)
7.7
Mobile storefront
Kooomo
9.0
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Product variations
Kooomo
9.4
SAP Commerce Cloud (formerly SAP Hybris)
8.0
Visual customization
Kooomo
9.4
SAP Commerce Cloud (formerly SAP Hybris)
7.5
CMS
Kooomo
9.1
SAP Commerce Cloud (formerly SAP Hybris)
7.6
Website integration
Kooomo
SAP Commerce Cloud (formerly SAP Hybris)
7.7

Online Shopping Cart

Kooomo
9.2
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Abandoned cart recovery
Kooomo
9.0
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Checkout user experience
Kooomo
9.4
SAP Commerce Cloud (formerly SAP Hybris)
8.6

Online Payment System

Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.9
eCommerce security
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.9

eCommerce Marketing

Kooomo
9.0
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Promotions & discounts
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Personalized recommendations
Kooomo
8.5
SAP Commerce Cloud (formerly SAP Hybris)
8.7
SEO
Kooomo
8.9
SAP Commerce Cloud (formerly SAP Hybris)
7.7

eCommerce Business Management

Kooomo
8.4
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Multi-site management
Kooomo
6.4
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Order processing
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Inventory management
Kooomo
8.7
SAP Commerce Cloud (formerly SAP Hybris)
8.7
Shipping
Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Custom functionality
Kooomo
8.0
SAP Commerce Cloud (formerly SAP Hybris)
7.7

Pros

Kooomo

  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
Giorgio Ghisalberti | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop | TrustRadius Reviewer

Cons

Kooomo

  • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
Marco Casieri | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers | TrustRadius Reviewer

Likelihood to Renew

Kooomo

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.3
Based on 2 answers
Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to help enterprises across the globe innovate faster and sell more.
Anonymous | TrustRadius Reviewer

Usability

Kooomo

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.0
Based on 3 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

Support Rating

Kooomo

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 4.2
Based on 5 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

Implementation Rating

Kooomo

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

Alternatives Considered

Kooomo

No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud works great in addition to the SAP Analytics Cloud we previously had implemented. Both work wonderfully together hand in hand. We made the decision to supplement SAP Analytics Cloud with SAP Commerce Cloud after have such a great experience with the platform. SAP Commerce Cloud has improved business in so many aspects. It has been a great purchase decision
Anonymous | TrustRadius Reviewer

Return on Investment

Kooomo

  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

Pricing Details

Kooomo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*

* per installation

Kooomo Editions & Modules

Edition
Marketplace connector$5,5001
Standard Storefront (all features + Marketplace)$22,0001
  1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.

SAP Commerce Cloud (formerly SAP Hybris)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Commerce Cloud (formerly SAP Hybris) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Kooomo
9.5
SAP Commerce Cloud (formerly SAP Hybris)
7.8

Likelihood to Renew

Kooomo
SAP Commerce Cloud (formerly SAP Hybris)
9.3

Usability

Kooomo
SAP Commerce Cloud (formerly SAP Hybris)
9.0

Support Rating

Kooomo
SAP Commerce Cloud (formerly SAP Hybris)
4.2

Implementation Rating

Kooomo
SAP Commerce Cloud (formerly SAP Hybris)
8.0

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