Kustomer vs. TeamWave
Kustomer vs. TeamWave
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
TeamWave | N/A | TeamWave offers a way to manage sales, projects, team, clients & marketing on a single platform. Work management software for small businesses, with features including: Sales pipeline management Contact & relationship management Project Management & Time Tracking Integration with Google Workspace, Mailchimp, Xero, Quickbooks & more Reports | N/A |
Kustomer | TeamWave | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | TeamWave | |
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Top Pros | ||
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Sales Force Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Platform |
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Kustomer | TeamWave | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | TeamWave | |
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Likelihood to Recommend | 9.0 (38 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | 8.0 (1 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | 10.0 (1 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | TeamWave | |
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Likelihood to Recommend | Kustomer, LLC | TeamWave |
Pros | Kustomer, LLC | TeamWave |
Cons | Kustomer, LLC | TeamWave |
Likelihood to Renew | Kustomer, LLC | TeamWave No answers on this topic |
Usability | Kustomer, LLC | TeamWave |
Reliability and Availability | Kustomer, LLC | TeamWave No answers on this topic |
Performance | Kustomer, LLC | TeamWave No answers on this topic |
Support Rating | Kustomer, LLC | TeamWave |
In-Person Training | Kustomer, LLC | TeamWave No answers on this topic |
Online Training | Kustomer, LLC | TeamWave No answers on this topic |
Implementation Rating | Kustomer, LLC | TeamWave No answers on this topic |
Alternatives Considered | Kustomer, LLC | TeamWave |
Scalability | Kustomer, LLC | TeamWave No answers on this topic |
Return on Investment | Kustomer, LLC | TeamWave |
ScreenShots | Kustomer Screenshots | TeamWave Screenshots |