KYRO vs. Odoo

I find KYRO to be an exceptionally well-designed product, ideally suited for both large and relatively smaller teams. Its ability to facilitate collaboration among multiple stakeholders on documents and plans is particularly impressive, making it an indispensable tool in managing diverse and complex construction projects. I appreciate KYRO's effectiveness in scenarios that demand meticulous tracking of labor hours and monitoring project progress to adhere to budget constraints. I perceive KYRO to be less suited for smaller residential projects that don't necessitate its extensive range of features. In such cases, simpler tools may suffice for effective management, making KYRO's advanced capabilities somewhat excessive for these smaller-scale projects.

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It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module

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• Document Management: As a project manager, I've found KYRO's document management feature to be a game-changer. The ability to organize all project-related documents in one centralized location simplifies the workflow significantly. Their search functionality works well, allowing for quick and easy retrieval of documents from an extensive archive. This feature not only saves time but also enhances the overall efficiency of document handling in our projects
• Time Management: The timesheet feature of KYRO has been instrumental in streamlining the process of recording and approving work hours. This functionality has been pivotal in efficiently tracking the hours logged by my crew, greatly aiding in effective time management and workforce coordination.

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• The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
• The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
• The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.

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• Customer service is nonexistent. You will need a 3rd party to assist you.
• The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
• The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
• Initial implementation is clunky and seems to require a 3rd party just for setup.

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Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

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Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.

We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.

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• KYRO has led to a significant reduction in man-hours. The platform has been instrumental in tracking progress across various projects, and it has also streamlined administrative tasks, eliminating the need for manual approvals
• I've found KYRO extremely effective in reducing errors during report submissions for both daily logs and forms. Its system maintains a record of previous entries, which serves as a reference for future submissions.

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• In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
• Newest versions have better built in functionality.
• Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info