What users are saying about
2 Ratings
Top Rated
436 Ratings
2 Ratings
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Score 9.7 out of 100
Top Rated
436 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Zoho CRM

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.
Andrew McClean | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Lasso CRM
9.1
Zoho CRM
7.7
Customer data management / contact management
Lasso CRM
8.6
Zoho CRM
8.0
Workflow management
Lasso CRM
7.1
Zoho CRM
8.1
Opportunity management
Lasso CRM
10.0
Zoho CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
Lasso CRM
10.0
Zoho CRM
7.1
Interaction tracking
Lasso CRM
10.0
Zoho CRM
8.3
Territory management
Lasso CRM
Zoho CRM
7.7
Contract management
Lasso CRM
Zoho CRM
7.5
Quote & order management
Lasso CRM
Zoho CRM
7.5
Channel / partner relationship management
Lasso CRM
Zoho CRM
7.5

Customer Service & Support

Lasso CRM
5.0
Zoho CRM
7.5
Help desk management
Lasso CRM
5.0
Zoho CRM
7.6
Case management
Lasso CRM
Zoho CRM
7.6
Call center management
Lasso CRM
Zoho CRM
7.4

Marketing Automation

Lasso CRM
9.7
Zoho CRM
8.0
Lead management
Lasso CRM
10.0
Zoho CRM
8.1
Email marketing
Lasso CRM
9.4
Zoho CRM
8.0

CRM Project Management

Lasso CRM
8.6
Zoho CRM
7.9
Task management
Lasso CRM
8.6
Zoho CRM
8.1
Reporting
Lasso CRM
8.6
Zoho CRM
7.9
Billing and invoicing management
Lasso CRM
Zoho CRM
7.7

CRM Reporting & Analytics

Lasso CRM
6.9
Zoho CRM
8.0
Pipeline visualization
Lasso CRM
8.0
Zoho CRM
8.0
Customizable reports
Lasso CRM
5.8
Zoho CRM
8.2
Forecasting
Lasso CRM
Zoho CRM
7.8

Customization

Lasso CRM
5.0
Zoho CRM
8.4
Custom fields
Lasso CRM
5.0
Zoho CRM
8.5
Custom objects
Lasso CRM
5.0
Zoho CRM
8.4
Scripting environment
Lasso CRM
Zoho CRM
8.5
API for custom integration
Lasso CRM
Zoho CRM
8.1

Security

Lasso CRM
8.3
Zoho CRM
8.2
Single sign-on capability
Lasso CRM
8.0
Zoho CRM
8.1
Role-based user permissions
Lasso CRM
8.6
Zoho CRM
8.3

Integrations with 3rd-party Software

Lasso CRM
8.0
Zoho CRM
7.5
Marketing automation
Lasso CRM
8.0
Zoho CRM
7.7
Compensation management
Lasso CRM
Zoho CRM
7.3

Platform

Lasso CRM
5.0
Zoho CRM
7.0
Mobile access
Lasso CRM
5.0
Zoho CRM
7.0

Social CRM

Lasso CRM
Zoho CRM
7.4
Social data
Lasso CRM
Zoho CRM
7.4
Social engagement
Lasso CRM
Zoho CRM
7.4

Pros

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Zoho CRM

  • Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
  • Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
  • Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.
Adam Montgomery | TrustRadius Reviewer

Cons

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Zoho CRM

  • I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
  • I wish it had an easier integration with our marketing platform, Hubspot.
  • I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.
Ashley Gennett | TrustRadius Reviewer

Likelihood to Renew

Lasso CRM

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 7.6
Based on 19 answers
We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.
James Lochran | TrustRadius Reviewer

Usability

Lasso CRM

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.
Oral Tosun | TrustRadius Reviewer

Support Rating

Lasso CRM

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Ajay Gupta | TrustRadius Reviewer

Implementation Rating

Lasso CRM

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Ron Sherwood | TrustRadius Reviewer

Alternatives Considered

Lasso CRM

No answers on this topic

Zoho CRM

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.
Scott French | TrustRadius Reviewer

Return on Investment

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Zoho CRM

  • The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
  • We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
  • We are able to get our work done in a user-friendly environment. It helps the day run much smoother.
Sarah Lohsl | TrustRadius Reviewer

Screenshots

Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lasso CRM Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$12*

* /user/month

Zoho CRM Editions & Modules

Edition
Standard$121
Professional$201
Enterprise$351
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Lasso CRM
9.7
Zoho CRM
7.9

Likelihood to Renew

Lasso CRM
Zoho CRM
7.6

Usability

Lasso CRM
Zoho CRM
8.0

Reliability and Availability

Lasso CRM
Zoho CRM
9.0

Performance

Lasso CRM
Zoho CRM
9.0

Support Rating

Lasso CRM
Zoho CRM
4.0

Online Training

Lasso CRM
Zoho CRM
8.2

Implementation Rating

Lasso CRM
Zoho CRM
8.0

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