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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    Latitude Collections (legacy)Microsoft Dynamics GP
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude Collections (legacy)Microsoft Dynamics GP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.—
    More Pricing Information
    Community Pulse
    Latitude Collections (legacy)Microsoft Dynamics GP
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Latitude Collections (legacy)Microsoft Dynamics GP
    Payroll Management
    Comparison of Payroll Management features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    6.4
    20 Ratings
    16% below category average
    Pay calculation00 Ratings6.119 Ratings
    Benefit plan administration00 Ratings5.715 Ratings
    Direct deposit files00 Ratings7.518 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings
    Reimbursement management00 Ratings6.016 Ratings
    Customization
    Comparison of Customization features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    API for custom integration00 Ratings2.526 Ratings
    Plug-ins00 Ratings6.021 Ratings
    Security
    Comparison of Security features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Single sign-on capability00 Ratings5.432 Ratings
    Role-based user permissions00 Ratings8.140 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    5.3
    41 Ratings
    39% below category average
    Dashboards00 Ratings3.429 Ratings
    Standard reports00 Ratings6.139 Ratings
    Custom reports00 Ratings6.439 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    4.9
    48 Ratings
    44% below category average
    Accounts payable00 Ratings6.245 Ratings
    Accounts receivable00 Ratings5.636 Ratings
    Cash management00 Ratings6.236 Ratings
    Bank reconciliation00 Ratings5.541 Ratings
    Expense management00 Ratings4.431 Ratings
    Time tracking00 Ratings8.014 Ratings
    Fixed asset management00 Ratings4.328 Ratings
    Multi-currency support00 Ratings2.519 Ratings
    Multi-division support00 Ratings3.026 Ratings
    Regulations compliance00 Ratings3.114 Ratings
    Electronic tax filing00 Ratings9.012 Ratings
    Self-service portal00 Ratings7.012 Ratings
    Global Financial Support00 Ratings6.07 Ratings
    Primary and Secondary Ledgers00 Ratings4.721 Ratings
    Intercompany Accounting00 Ratings3.518 Ratings
    Localizations00 Ratings4.513 Ratings
    Journals and Reconciliations00 Ratings4.526 Ratings
    Enterprise Accounting00 Ratings2.516 Ratings
    Configurable Accounting00 Ratings3.317 Ratings
    Centralized Rules Framework00 Ratings3.014 Ratings
    Standardized Processes00 Ratings6.119 Ratings
    Inventory Management
    Comparison of Inventory Management features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    4.0
    26 Ratings
    58% below category average
    Inventory tracking00 Ratings5.224 Ratings
    Automatic reordering00 Ratings1.013 Ratings
    Location management00 Ratings4.018 Ratings
    Manufacturing module00 Ratings3.015 Ratings
    Order Management
    Comparison of Order Management features of Latitude Collections (legacy) and Microsoft Dynamics GP
    Feature
    Latitude Collections (legacy)
    -
    Ratings
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Pricing00 Ratings3.818 Ratings
    Order entry00 Ratings3.821 Ratings
    Credit card processing00 Ratings1.012 Ratings
    Cost of goods sold00 Ratings4.925 Ratings
    Order Orchestration00 Ratings4.79 Ratings
    End-to-end order visibility00 Ratings3.112 Ratings
    Order exception Resolution00 Ratings3.27 Ratings
    Best Alternatives
    Latitude Collections (legacy)Microsoft Dynamics GP
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score3.7 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Latitude Collections (legacy)Microsoft Dynamics GP
    Likelihood to Recommend
    8.4
    (4 ratings)
    3.9
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (7 ratings)
    Usability
    8.2
    (1 ratings)
    5.4
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (3 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Latitude Collections (legacy)Microsoft Dynamics GP
    Likelihood to Recommend
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
    Read full review
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
    Read full review
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
    Read full review
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
    Read full review
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager