Lattice vs. Microsoft Viva Glint

Lattice works very well for our two primary purposes: Performance Management and Employee Satisfaction. On the employee satisfaction surveys, we are able to capture comments as well as quantitative ratings. We are able to maintain anonymity for respondents and cut the data based on several descriptors. Lattice was a bit overbuilt for small companies. There were many features built in that we did not use. Lattice has a virtual suggestion box feature but it actually only generated an email window for the user. I would have preferred the suggestions to be sent within the system and maintained in the system rather than externally via email

Incentivized

Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.

Incentivized

• Giving me up to date information and tasks that enable me to complete necessary training experiences.
• Giving me a user friendly interface/platform that allows me to communicate with coworkers, supervisor, etc.
• It notifies me when I have things to do, and when I have completed necessary tasks.
• It gives me a bank of completed tasks so that I can chronologically follow my progress over time as I have been with my organization.

• Great way to create and send surveys.
• Easy to fill out when expecting 100s of responses.
• Effective at collating response for management teams to review.
• Ability to complete on mobile devices.

Incentivized

• The interface is a little bit difficult to navigate. I think the home page could be more streamlined.
• There is no way to check off or complete goals. It just reminds you forever until you delete them. There should be a way to have a list of completed goals.
• The org chart could be clearer, although it's possible that it's just how my company is doing it.

Incentivized

• The commenting process could be improved--sometimes a survey will skip ahead when you aren't ready to proceed

Incentivized

It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.

Incentivized

INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.

Incentivized

Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.

Incentivized

The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.

Incentivized

We previously used ADP's Performance Mgmt module and found it to not meet any of our needs. In the fall of 2020, I sourced/contacted three vendors - Lattice, Goal Span & Performance Culture & had demos of their offerings. Lattice checked all of the boxes we were seeking; implementation was fast & we were able to kickoff our first review the end of November as we normally do - what a huge positive difference we immediately saw!!

Incentivized

The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.

Incentivized

• The clear ownership of individual goals probably had a positive impact on ROI
• As this is a people management software, it is hard to gauge the raw amount of impact it had on ROI. But it did foster a sense of community which I'm sure has a positive impact on ROI.
• Being able to align company, departmental, and individual goals all together has a positive impact on ROI.

Incentivized

• Feeling more involved in company decisions.
• Getting feedback to management on critical problems.
• Having a place to vent in anonymity.

Incentivized