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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    Pricing
    LeadMasterMindbody
    Editions & Modules
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    Offerings
    Pricing Offerings
    LeadMasterMindbody
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$500 hours requiredNo setup fee
    Additional DetailsThere is no additional charge for the mobile version.—
    More Pricing Information
    Community Pulse
    LeadMasterMindbody
    Considered Both Products
    LeadMaster
    No answer on this topic
    Mindbody
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    65%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    69%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    68%
    Implementation went as expected
    17 Answers
    Features
    LeadMasterMindbody
    Sales Force Automation
    Comparison of Sales Force Automation features of LeadMaster and Mindbody
    Feature
    LeadMaster
    5.9
    1 Ratings
    28% below category average
    Mindbody
    -
    Ratings
    Customer data management / contact management7.01 Ratings00 Ratings
    Workflow management7.01 Ratings00 Ratings
    Territory management6.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Contract management6.01 Ratings00 Ratings
    Quote & order management3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LeadMaster and Mindbody
    Feature
    LeadMaster
    7.0
    1 Ratings
    10% below category average
    Mindbody
    -
    Ratings
    Case management6.01 Ratings00 Ratings
    Call center management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LeadMaster and Mindbody
    Feature
    LeadMaster
    6.0
    1 Ratings
    25% below category average
    Mindbody
    -
    Ratings
    Lead management6.01 Ratings00 Ratings
    Email marketing6.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LeadMaster and Mindbody
    Feature
    LeadMaster
    6.5
    1 Ratings
    17% below category average
    Mindbody
    -
    Ratings
    Task management8.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LeadMaster and Mindbody
    Feature
    LeadMaster
    6.0
    1 Ratings
    24% below category average
    Mindbody
    -
    Ratings
    Forecasting7.01 Ratings00 Ratings
    Pipeline visualization5.01 Ratings00 Ratings
    Customizable reports6.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LeadMaster and Mindbody
    Feature
    LeadMaster
    6.7
    1 Ratings
    13% below category average
    Mindbody
    -
    Ratings
    Custom fields8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    API for custom integration6.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LeadMaster and Mindbody
    Feature
    LeadMaster
    8.0
    1 Ratings
    6% above category average
    Mindbody
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LeadMaster and Mindbody
    Feature
    LeadMaster
    9.0
    1 Ratings
    17% above category average
    Mindbody
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Security
    Comparison of Security features of LeadMaster and Mindbody
    Feature
    LeadMaster
    6.0
    1 Ratings
    33% below category average
    Mindbody
    -
    Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Best Alternatives
    LeadMasterMindbody
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeadMasterMindbody
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.6
    (39 ratings)
    Usability
    8.0
    (1 ratings)
    7.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.8
    (23 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    LeadMasterMindbody
    Likelihood to Recommend
    LeadMaster
    My company works with a client who offers a SaaS solution to
    the beauty sector. We had been using Salesforce for three years but needed a
    system with lead nurturing, workflow automation, and user-friendliness that
    Salesforce lacked without a hefty monthly price tag.

    We are taking use of LeadMaster's eMarketing, automation,
    and workflow management capabilities as well as the streamlined nature of the
    Professional Edition. We've been able to better regulate the sales process and
    boost our conversion rate as a result.

    We have been very pleased with LeadMaster's customer service
    and would suggest their product without reservation.
    Incentivized
    Read full review
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
    Read full review
    Pros
    LeadMaster
    • It has business app
    • Use the cloud based technology
    • No integrations at all
    • no communication gap
    • Software customizations as per your business and working
    • strong customer support
    Incentivized
    Read full review
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    Cons
    LeadMaster
    • Need to give all features/access to top level designations of the company. (title based access/feature)
    • need to enhance more communication with team with real-time notifications.
    • Need to improve in deep reporting metrics
    Incentivized
    Read full review
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    Usability
    LeadMaster
    My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
    Incentivized
    Read full review
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    Reliability and Availability
    LeadMaster
    No answers on this topic
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    Performance
    LeadMaster
    No answers on this topic
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    Support Rating
    LeadMaster
    The reason to give this rating because of the following.

    1. Assessing the efficiency of campaigns involving
    several agencies and points of contact

    2. True close loop reporting

    3. The capacity to manage a channel through the use
    of features for updating leads and pipelines.

    4. Ensuring that no leads were lost and that they
    were always assigned to someone for follow-up, whether the lead originated
    through e-marketing, the filling out of a form on a website, or even a lead
    from a trade fair

    5. Creating a seamless connection between marketing
    and lead generating
    Incentivized
    Read full review
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
    Read full review
    Alternatives Considered
    LeadMaster
    My client has been using Salesforce for the past two years,
    but they were looking for a system that would provide lead nurturing, workflow
    automation, and overall ease of use – functionality that was just not available
    within Salesforce without incurring a large, monthly fee. I'm using one of my
    clients who has been using Salesforce for the past two years.

    Because of LeadMaster's user-friendliness, robust automation
    and workflow management, and eMarketing capabilities, we have decided to employ
    the Professional Edition. As a result, we are able to better regulate the sales
    process and achieve a higher closure rate.
    Incentivized
    Read full review
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    Scalability
    LeadMaster
    No answers on this topic
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    Return on Investment
    LeadMaster
    • To mange the vendor/customer as per services or requirement helps to improve service wise business
    • reporting helps to know the service wise sale
    • a bit communication lag between team that create a delay in closing deal.
    Incentivized
    Read full review
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    ScreenShots

    LeadMaster Screenshots

    Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.