What users are saying about
10 Ratings
12 Ratings
10 Ratings
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Score 6.6 out of 100
12 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • MoEngage is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Leanplum

80%
5 Ratings
8.8

MoEngage

88%
2 Ratings

Likelihood to Renew

Leanplum

N/A
0 Ratings
2.0

MoEngage

20%
1 Rating

Support Rating

Leanplum

N/A
0 Ratings
8.0

MoEngage

80%
1 Rating

Likelihood to Recommend

Leanplum

I think Leanplum is great for any company that needs to use push notification to drive revenue or KPI growth. I often find that it can be very costly to integrate analytics solutions & also build good reporting from the data. Leanplum provides a lot of great analytics & reporting right out of the box, especially around push events. This makes it much easier for the managing marketing user to optimize campaigns and increase their team & company's KPIs.
Alec Dibble | TrustRadius Reviewer

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Pros

Leanplum

  • Viewing the history of a campaign. Leanplum shows exactly what a customer has been sent on which dates/times and due to which actions.
  • AB Testing - allows us to see which messages are appreciated/opened more by which customers
  • Team collaboration - we can see easily how recently a campaign or message was updated
Becky Jewell Laughton | TrustRadius Reviewer

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Cons

Leanplum

  • Ability to create User Stories with a predefined funnel of actions that will chain themselves
  • Ability to tag users once they enter or leave specific segments
  • Should show in a simple page the main KPIS that matter for all our games at once
  • More granularity in granting access to subsets (not sharing everything per account)
BORGET Sebastien | TrustRadius Reviewer

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Pricing Details

Leanplum

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Starting Price

Likelihood to Renew

Leanplum

No score
No answers yet
No answers on this topic

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Support Rating

Leanplum

No score
No answers yet
No answers on this topic

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Leanplum

I was not a part of making the decision to use Leanplum over its competitors.
Matthew Guimond | TrustRadius Reviewer

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Return on Investment

Leanplum

  • It helps us build the right features for our users with the help of A/B experimentation
  • Re-engagement notifications help us keep company data metrics
Manjeet Singh | TrustRadius Reviewer

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

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