What users are saying about
2 Ratings
13 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

PlanPlus

PlanPlus Online is great to split regional sales activities. PlanPlus Online is great in office environments but difficult to use on the road.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
PlanPlus
7.2
Customer data management / contact management
Less Annoying CRM
10.0
PlanPlus
8.0
Workflow management
Less Annoying CRM
10.0
PlanPlus
7.0
Territory management
Less Annoying CRM
8.7
PlanPlus
9.0
Opportunity management
Less Annoying CRM
10.0
PlanPlus
6.0
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
PlanPlus
6.0
Contract management
Less Annoying CRM
7.4
PlanPlus
7.0
Quote & order management
Less Annoying CRM
6.9
PlanPlus
7.0
Interaction tracking
Less Annoying CRM
10.0
PlanPlus
7.0
Channel / partner relationship management
Less Annoying CRM
7.7
PlanPlus
8.0

Customer Service & Support

Less Annoying CRM
9.4
PlanPlus
7.0
Case management
Less Annoying CRM
8.8
PlanPlus
7.0
Help desk management
Less Annoying CRM
10.0
PlanPlus
6.0
Call center management
Less Annoying CRM
PlanPlus
8.0

Marketing Automation

Less Annoying CRM
8.5
PlanPlus
6.5
Lead management
Less Annoying CRM
8.9
PlanPlus
6.0
Email marketing
Less Annoying CRM
8.1
PlanPlus
7.0

CRM Project Management

Less Annoying CRM
8.3
PlanPlus
6.7
Task management
Less Annoying CRM
8.8
PlanPlus
6.0
Reporting
Less Annoying CRM
7.8
PlanPlus
7.0
Billing and invoicing management
Less Annoying CRM
PlanPlus
7.0

CRM Reporting & Analytics

Less Annoying CRM
7.5
PlanPlus
7.4
Forecasting
Less Annoying CRM
7.4
PlanPlus
8.0
Pipeline visualization
Less Annoying CRM
8.3
PlanPlus
7.0
Customizable reports
Less Annoying CRM
6.8
PlanPlus
7.0

Customization

Less Annoying CRM
9.1
PlanPlus
7.3
Custom fields
Less Annoying CRM
10.0
PlanPlus
7.0
Scripting environment
Less Annoying CRM
8.1
PlanPlus
8.0
API for custom integration
Less Annoying CRM
9.1
PlanPlus
7.0
Custom objects
Less Annoying CRM
PlanPlus
7.0

Platform

Less Annoying CRM
8.5
PlanPlus
6.0
Mobile access
Less Annoying CRM
8.5
PlanPlus
6.0

Security

Less Annoying CRM
8.2
PlanPlus
7.0
Role-based user permissions
Less Annoying CRM
8.2
PlanPlus
8.0
Single sign-on capability
Less Annoying CRM
PlanPlus
6.0

Social CRM

Less Annoying CRM
PlanPlus
7.0
Social data
Less Annoying CRM
PlanPlus
7.0
Social engagement
Less Annoying CRM
PlanPlus
7.0

Integrations with 3rd-party Software

Less Annoying CRM
PlanPlus
7.0
Marketing automation
Less Annoying CRM
PlanPlus
7.0
Compensation management
Less Annoying CRM
PlanPlus
7.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

PlanPlus

  • Drip marketing
  • Great customer service, Heather and Danielle were phenomenal!
  • Relatively easy to use, learn and personalize.
Jim Grauel, Jr. | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

PlanPlus

  • The synching did not always work well, especially for people on the road in remote areas.
  • Offline handling needs to be easier and faster.
  • Very complex CRM.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

PlanPlus

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

PlanPlus

Initially went with PlanPlus Online due to cost and ease of getting started, plus the team was extremely accessible. Once we grew and saw the value of the CRM we switched the whole company over to Salesforce so we could integrate all of our systems into one.
Jim Grauel, Jr. | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

PlanPlus

  • Good ROI on our international team.
  • Very good to track records and faster sales success when discipline is followed.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
PlanPlus
7.0

Support Rating

Less Annoying CRM
9.1
PlanPlus

Add comparison