What users are saying about
13 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

RedHorse CRM

RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
Randy Tucker | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
RedHorse CRM
9.1
Customer data management / contact management
Less Annoying CRM
10.0
RedHorse CRM
9.1
Workflow management
Less Annoying CRM
10.0
RedHorse CRM
9.1
Territory management
Less Annoying CRM
8.7
RedHorse CRM
9.1
Opportunity management
Less Annoying CRM
10.0
RedHorse CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
RedHorse CRM
9.1
Contract management
Less Annoying CRM
7.4
RedHorse CRM
9.1
Quote & order management
Less Annoying CRM
6.9
RedHorse CRM
9.1
Interaction tracking
Less Annoying CRM
10.0
RedHorse CRM
9.1
Channel / partner relationship management
Less Annoying CRM
7.7
RedHorse CRM

Customer Service & Support

Less Annoying CRM
9.4
RedHorse CRM
8.2
Case management
Less Annoying CRM
8.8
RedHorse CRM
9.1
Help desk management
Less Annoying CRM
10.0
RedHorse CRM
9.1
Call center management
Less Annoying CRM
RedHorse CRM
6.4

Marketing Automation

Less Annoying CRM
8.5
RedHorse CRM
8.6
Lead management
Less Annoying CRM
8.9
RedHorse CRM
8.2
Email marketing
Less Annoying CRM
8.1
RedHorse CRM
9.1

CRM Project Management

Less Annoying CRM
8.3
RedHorse CRM
9.1
Task management
Less Annoying CRM
8.8
RedHorse CRM
9.1
Reporting
Less Annoying CRM
7.8
RedHorse CRM
9.1
Billing and invoicing management
Less Annoying CRM
RedHorse CRM
9.1

CRM Reporting & Analytics

Less Annoying CRM
7.5
RedHorse CRM
7.3
Forecasting
Less Annoying CRM
7.4
RedHorse CRM
8.2
Pipeline visualization
Less Annoying CRM
8.3
RedHorse CRM
4.5
Customizable reports
Less Annoying CRM
6.8
RedHorse CRM
9.1

Customization

Less Annoying CRM
9.1
RedHorse CRM
8.6
Custom fields
Less Annoying CRM
10.0
RedHorse CRM
9.1
Scripting environment
Less Annoying CRM
8.1
RedHorse CRM
9.1
API for custom integration
Less Annoying CRM
9.1
RedHorse CRM
7.3
Custom objects
Less Annoying CRM
RedHorse CRM
9.1

Platform

Less Annoying CRM
8.5
RedHorse CRM
7.3
Mobile access
Less Annoying CRM
8.5
RedHorse CRM
7.3

Security

Less Annoying CRM
8.2
RedHorse CRM
9.1
Role-based user permissions
Less Annoying CRM
8.2
RedHorse CRM
9.1

Social CRM

Less Annoying CRM
RedHorse CRM
6.4
Social data
Less Annoying CRM
RedHorse CRM
6.4
Social engagement
Less Annoying CRM
RedHorse CRM
6.4

Integrations with 3rd-party Software

Less Annoying CRM
RedHorse CRM
6.8
Marketing automation
Less Annoying CRM
RedHorse CRM
9.1
Compensation management
Less Annoying CRM
RedHorse CRM
4.5

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

RedHorse CRM

  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
Randy Tucker | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

RedHorse CRM

  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
Randy Tucker | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

RedHorse CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

RedHorse CRM

As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
Randy Tucker | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

RedHorse CRM

  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

RedHorse CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895*

* per 5 users

RedHorse CRM Editions & Modules

Edition
RedHorse CRM Complete Edition$441
RedHorse CRM Essential Edition$291
RedHorse CRM Core Edition$91
RedHorse Mobile$101
  1. Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
RedHorse CRM
9.1

Support Rating

Less Annoying CRM
9.1
RedHorse CRM

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