What users are saying about
23 Ratings
13 Ratings
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Score 8.3 out of 100
23 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
Workamajig
Customer data management / contact management
Less Annoying CRM
10.0
Workamajig
Workflow management
Less Annoying CRM
10.0
Workamajig
Territory management
Less Annoying CRM
8.7
Workamajig
Opportunity management
Less Annoying CRM
10.0
Workamajig
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
Workamajig
Contract management
Less Annoying CRM
7.4
Workamajig
Quote & order management
Less Annoying CRM
6.9
Workamajig
Interaction tracking
Less Annoying CRM
10.0
Workamajig
Channel / partner relationship management
Less Annoying CRM
7.7
Workamajig

Customer Service & Support

Less Annoying CRM
9.4
Workamajig
Case management
Less Annoying CRM
8.8
Workamajig
Help desk management
Less Annoying CRM
10.0
Workamajig

Marketing Automation

Less Annoying CRM
8.5
Workamajig
Lead management
Less Annoying CRM
8.9
Workamajig
Email marketing
Less Annoying CRM
8.1
Workamajig

CRM Project Management

Less Annoying CRM
8.3
Workamajig
Task management
Less Annoying CRM
8.8
Workamajig
Reporting
Less Annoying CRM
7.8
Workamajig

CRM Reporting & Analytics

Less Annoying CRM
7.5
Workamajig
Forecasting
Less Annoying CRM
7.4
Workamajig
Pipeline visualization
Less Annoying CRM
8.3
Workamajig
Customizable reports
Less Annoying CRM
6.8
Workamajig

Customization

Less Annoying CRM
9.1
Workamajig
Custom fields
Less Annoying CRM
10.0
Workamajig
Scripting environment
Less Annoying CRM
8.1
Workamajig
API for custom integration
Less Annoying CRM
9.1
Workamajig

Platform

Less Annoying CRM
8.5
Workamajig
Mobile access
Less Annoying CRM
8.5
Workamajig

Security

Less Annoying CRM
8.2
Workamajig
Role-based user permissions
Less Annoying CRM
8.2
Workamajig

Project Management

Less Annoying CRM
Workamajig
7.2
Task Management
Less Annoying CRM
Workamajig
8.5
Resource Management
Less Annoying CRM
Workamajig
7.9
Gantt Charts
Less Annoying CRM
Workamajig
6.7
Scheduling
Less Annoying CRM
Workamajig
7.9
Workflow Automation
Less Annoying CRM
Workamajig
6.7
Team Collaboration
Less Annoying CRM
Workamajig
7.7
Support for Agile Methodology
Less Annoying CRM
Workamajig
6.0
Support for Waterfall Methodology
Less Annoying CRM
Workamajig
7.6
Document Management
Less Annoying CRM
Workamajig
7.4
Email integration
Less Annoying CRM
Workamajig
6.6
Mobile Access
Less Annoying CRM
Workamajig
5.4
Timesheet Tracking
Less Annoying CRM
Workamajig
8.7
Change request and Case Management
Less Annoying CRM
Workamajig
6.4
Budget and Expense Management
Less Annoying CRM
Workamajig
7.8

Professional Services Automation

Less Annoying CRM
Workamajig
7.1
Quotes/estimates
Less Annoying CRM
Workamajig
7.2
Invoicing
Less Annoying CRM
Workamajig
7.7
Project & financial reporting
Less Annoying CRM
Workamajig
8.5
Integration with accounting software
Less Annoying CRM
Workamajig
5.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Workamajig

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workamajig Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
Workamajig
8.0

Support Rating

Less Annoying CRM
9.1
Workamajig

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