Functional but outdated project management with significant IT overhead
May 01, 2024

Functional but outdated project management with significant IT overhead

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workamajig

Workamajig is primarily used by us for time tracking, project billing management, scheduling and project time budgeting. While it is billed as an all encompassing project management suite, we found that it's integration with other systems (either lack thereof or cumbersome configuration) meant that we have to use other platforms for all encompassing agency management.

Pros

  • Timesheet tracking
  • Project and sub task organization and assignment
  • Project calendaring and time budgeting

Cons

  • Technical backend requirements - on premises or VM server instead of cloud solution
  • Frequent and often damaging software updates
  • High IT overhead for management
  • Integrations are either clunky and outdated or don't work with modern platforms
  • The subscription expense and IT overhead has been substantial. That being said at the time of implementation, most other competing platforms were in line with their pricing.
  • As more competitive alternatives have come to market we would have probably gone with an entirely cloud base alternative at a lower price.
  • We ended up with ClickUp as our primary project management platform. If our finance/accounting software wasn't already so integrated with Workamjig we would probably switch to it entirely.
Workamajig was selected over a decade ago when there were very few project management platforms that has integrations with other platforms, support for Agile, KanBan, etc etc. Most of the other offerings did not offer the type of security available with us hosting an on premises server behind a VPN although now there are plenty of cloud based solutions that have security compliance greater than what we can provide (fedRamp, etc.)

Do you think Workamajig delivers good value for the price?

No

Are you happy with Workamajig's feature set?

No

Did Workamajig live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workamajig go as expected?

Yes

Would you buy Workamajig again?

No

If you are starting from scratch with a new project management platform, Workamajig may be for you. If you have established systems and other systems for thinks like ticketing, project planning, budgets, etc etc. it may be diffifcult or expensive or impractical to integrate. If you just need fully featured time tracking and project task assignments, Workamajig will work for you.

Workamajig Feature Ratings

Task Management
8
Resource Management
4
Scheduling
6
Workflow Automation
2
Team Collaboration
4
Support for Agile Methodology
3
Support for Waterfall Methodology
3
Document Management
1
Email integration
3
Mobile Access
1
Timesheet Tracking
8
Change request and Case Management
2
Budget and Expense Management
7
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
6
Integration with accounting software
6

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