The all-in-one platform that agencies really need
Anonymous | TrustRadius Reviewer
September 12, 2019

The all-in-one platform that agencies really need

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Workamajig

Workamajig (JIG) is the managing tool that is used by the internal agency for MGM Resorts International. Everyone's name was in Workamajig and that's how we'd keep track of literally everything. Our projects, individual assignments, research, etc. We had project managers who would adjust the schedule but everyone inside the agency had access to seeing the schedule populated in Workamajig. Once your task was complete you'd mark it off in JIG and it would move to the next person.
  • Outlines a clear schedule - You know when to expect certain things to give the client a close estimate on project review and completion.
  • Keeps track of timesheets - Through JIG, you could keep track of how much time a certain project was taking you and that time would be reflected on your timesheet. Made filling out weekly timesheets much easier.
  • Able to select project owner - Every person on our team was on the JIG schedule but it was clear to see who the project owner was.
  • Auto-schedule population - The most inconvenient thing about using JIG was that the dates wouldn't auto-populate. Example: I move the review date but the rest of the dates stay the same. Depending on each project level, if one date is adjusted the rest should update as well. That way we aren't spending a lot of time moving dates around manually.
  • Notifications - JIG should have desktop notifications so we can see when tasks are on us even when we aren't in JIG.
  • The agency switched to an hourly allocation so our clients were subject to a certain amount of hours each quarter. JIG helped us keep track of who was going over hours or who had some to spare. Once the clients went over we would use JIG to help charge the additional fees for going over. It helped keep clients accountable.
  • It was used to keep track of time sheets and through those time sheets, the directors were able to make a case for more employees on certain accounts. The corporate team hired 3 additional people that were truly needed and our time sheets helped reflect that.
Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Workamajig is well suited for advertising accounts because it is the one-stop-shop to keep all projects moving forward. It's easy to keep track of who the task is currently on and the dates are great to provide to the client. It would be less appropriate for ongoing projects since JIG has so many dates to input.

Workamajig Feature Ratings

Task Management
9
Resource Management
7
Scheduling
9
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
9
Change request and Case Management
Not Rated
Budget and Expense Management
8
Quotes/estimates
8
Invoicing
8
Project & financial reporting
8
Integration with accounting software
Not Rated