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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    LexisNexis InterAction+Really Simple Systems
    Editions & Modules
    No answers on this topic
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    LexisNexis InterAction+Really Simple Systems
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    LexisNexis InterAction+Really Simple Systems
    Considered Both Products
    LexisNexis
    No answer on this topic
    Really Simple Systems
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Features
    LexisNexis InterAction+Really Simple Systems
    Sales Force Automation
    Comparison of Sales Force Automation features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Really Simple Systems
    7.2
    33 Ratings
    8% below category average
    Customer data management / contact management8.01 Ratings7.833 Ratings
    Workflow management3.01 Ratings7.213 Ratings
    Territory management3.01 Ratings6.98 Ratings
    Opportunity management5.01 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings6.325 Ratings
    Interaction tracking3.01 Ratings7.525 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Really Simple Systems
    7.2
    25 Ratings
    7% below category average
    Case management8.01 Ratings7.423 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Really Simple Systems
    7.1
    27 Ratings
    8% below category average
    Lead management7.01 Ratings7.024 Ratings
    Email marketing9.01 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Really Simple Systems
    7.0
    29 Ratings
    9% below category average
    Task management5.01 Ratings7.127 Ratings
    Billing and invoicing management4.01 Ratings00 Ratings
    Reporting5.01 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Really Simple Systems
    6.5
    25 Ratings
    16% below category average
    Forecasting4.01 Ratings6.320 Ratings
    Pipeline visualization4.01 Ratings6.321 Ratings
    Customizable reports5.01 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Really Simple Systems
    6.8
    28 Ratings
    12% below category average
    Custom fields4.01 Ratings7.128 Ratings
    Custom objects4.01 Ratings6.824 Ratings
    Scripting environment4.01 Ratings00 Ratings
    API for custom integration5.01 Ratings6.517 Ratings
    Security
    Comparison of Security features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Really Simple Systems
    7.8
    28 Ratings
    7% below category average
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings7.828 Ratings
    Social CRM
    Comparison of Social CRM features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Really Simple Systems
    -
    Ratings
    Social data4.01 Ratings00 Ratings
    Social engagement5.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Really Simple Systems
    -
    Ratings
    Marketing automation5.01 Ratings00 Ratings
    Compensation management5.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LexisNexis InterAction+ and Really Simple Systems
    Feature
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Really Simple Systems
    6.8
    21 Ratings
    11% below category average
    Mobile access5.01 Ratings6.821 Ratings
    Best Alternatives
    LexisNexis InterAction+Really Simple Systems
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexisNexis InterAction+Really Simple Systems
    Likelihood to Recommend
    6.0
    (1 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (17 ratings)
    User Testimonials
    LexisNexis InterAction+Really Simple Systems
    Likelihood to Recommend
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Usability
    LexisNexis
    No answers on this topic
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Support Rating
    LexisNexis
    No answers on this topic
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    Alternatives Considered
    LexisNexis
    No answers on this topic
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Return on Investment
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard