LibreOffice vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LibreOffice
Score 8.8 out of 10
N/A
LibreOffice is a free and open-source Office Suite from The Document Foundation, presented as the successor to OpenOffice.org. The suite includes Writer (word processing), Calc (spreadsheets), Impress (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula editing).
$0
free and open source under the Mozilla Public License v2.0
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
LibreOfficeOpenText Documentum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LibreOfficeOpenText Documentum
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
LibreOfficeOpenText Documentum
Features
LibreOfficeOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
LibreOffice
-
Ratings
OpenText Documentum
9.2
7 Ratings
13% above category average
Content capture & imaging00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings
Document management00 Ratings9.07 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings
Content publishing & creation00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings9.07 Ratings
Automated workflows00 Ratings9.03 Ratings
Artificial intelligence00 Ratings9.03 Ratings
Mobile support00 Ratings9.03 Ratings
Integration00 Ratings10.03 Ratings
Best Alternatives
LibreOfficeOpenText Documentum
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Google Workspace
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Medium-sized Companies
Google Workspace
Google Workspace
Score 9.0 out of 10
MediaValet
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Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
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Score 9.0 out of 10
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User Ratings
LibreOfficeOpenText Documentum
Likelihood to Recommend
10.0
(29 ratings)
9.0
(10 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(4 ratings)
Usability
6.1
(2 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
9.0
(1 ratings)
Support Rating
7.3
(6 ratings)
7.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
9.0
(1 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
LibreOfficeOpenText Documentum
Likelihood to Recommend
The Document Foundation
If you're working with numbers, LibreOffice doesn't get in your way and try to make changes as it sees fit, forcing you to repeatedly go back and undo processes you didn't want, didn't ask for, and that have no place in the document you are trying to produce. All I want to do is assemble the data, process it for the task at hand, and then print it for distribution. LibreOffice allows me to do that.
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OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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Pros
The Document Foundation
  • Tools like speeling, grammar, and thesaurus are super fast and intuitive
  • Read-only content can be created by adding a section and password
  • The right-click menus are very intuitive and change on the fly with what is needed depending on the content and situation
  • Documents can be saved natively as *.docx or *.xlsx
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OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
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Cons
The Document Foundation
  • It doesn't provide all the functions it should with a paid subscription.
  • There are features that are only available with Premium and I have premium and they are still not available.
  • Paying for the premium version doesn't provide additional services than free version
  • Customer service is nonresponsive and has been nonresponsive for years even prior to COVID.
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OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
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Likelihood to Renew
The Document Foundation
We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support.
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OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Usability
The Document Foundation
For all of the reasons in the foregoing evaluation. Its menus are clean, intuitive and straightforward. Any function I need to use can be accessed via keystrokes, without having to stop, move my hand to the mouse, deal with it, and then get back to the keyboard to proceed. It helps me keep my mind on my work and not worry about dealing with the mouse all the time.
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OpenText
No answers on this topic
Reliability and Availability
The Document Foundation
Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue.
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OpenText
No answers on this topic
Performance
The Document Foundation
For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly.
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OpenText
No answers on this topic
Support Rating
The Document Foundation
Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself.
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OpenText
Support is better than with ECM, but could use some improvement.
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Implementation Rating
The Document Foundation
Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get).
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OpenText
No answers on this topic
Alternatives Considered
The Document Foundation
I think it is fair to say this:
  • If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need.
  • For online collaboration, links with cloud storage, and more robust support, Microsoft Office 365 and Google Docs are probably what you or your organization needs.
  • LibreOffice is at its best for regular document creation and spreadsheet management. It is more cumbersome when it comes to fonts but also when it comes to linkages with cloud-based services. It is there, but you need some more computer knowledge to make it work.
  • There are other free alternatives, most notably Apache Open Office, which is also a very good alternative if you do not like LibreOffice.
Having said that, I honestly think off-line computers or laptops used off-site can certainly benefit from having LibreOffice installed.
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OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
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Scalability
The Document Foundation
With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use ownCloud). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this.
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OpenText
No answers on this topic
Return on Investment
The Document Foundation
  • I am able to quickly create and edit word processing documents and spreadsheets which are for all intents and purposes equivalent to documents I could create and edit in other tools such as Microsoft Office and Google Docs/Sheets.
  • Lack of an online portal for sharing documents necessitates the use of Google Sheets for automation/integration. Ideal would be an all-in-one solution.
  • Having open-source software that provides common functionality eliminates the need for expensive licenses.
  • Lack of dedicated support is negligible. Most issues can be resolved using online search.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots