28 Ratings
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Score 7.1 out of 100
76 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Liferay Digital Experience Platform (DXP)

Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
  • Application is big but not content or user driven.
  • Application with few static contents.
  • Application with batch transactions(DB) i.e. insert , update db records in batch.
  • Application with ERP capabilities.
  • Application with Big Data support.
Varun Shah | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Product catalog & listings
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Product management
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.1
Bulk product upload
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Branding
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.7
Mobile storefront
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Product variations
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.0
Website integration
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.7
Visual customization
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.5
CMS
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.6

Online Shopping Cart

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Abandoned cart recovery
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.9
Checkout user experience
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.7

Online Payment System

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.9
eCommerce security
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.9

eCommerce Marketing

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Promotions & discounts
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Personalized recommendations
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.7
SEO
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.7

eCommerce Business Management

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Multi-site management
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.2
Order processing
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.4
Inventory management
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.7
Shipping
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.3
Custom functionality
Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
7.7

Pros

Liferay Digital Experience Platform (DXP)

  • Theming
  • Customization based on user roles
  • Content Management
  • Flexibility
Jake Smith | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Large scale product and user data management.
  • Out of the box support for common eCommerce functionality.
  • Robust platform that is supported well and consistently by the Hybris team who are available for direct support if needed.
  • Integrates well with other services if Hybris does not meet all business needs.
  • Localization for multi-national support was easy to implement.
Carter Lathrop | TrustRadius Reviewer

Cons

Liferay Digital Experience Platform (DXP)

  • Portal Security: It has good security model but in few areas it requires improvement.
  • Encrypt LDAP passwords on import
  • Log in should be via SSL by default
  • Upgrade/patch process should include an alert in the control panel
  • Add virus scan for uploaded files
  • Server Administration
  • Garbage Collector should be able to be scheduled to run from the control panel
  • Reindexing should be able to be scheduled from the control panel
  • Provide GUI to change the default Liferay favorite icon to any desired logo
  • LDAP mapping GUI to custom Liferay attributes
  • Configurations: Less configurations from properties files and provide more GUI to update from control panel.
Varun Shah | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • CMS Cockpit is slow and inefficient for performing certain kinds of content management and template manipulation tasks. I often defer to the HMC, but this is not a feasible option for our client's content management team.
  • The OOTB UI code that ships with v5.0.1 is several years behind industry standard front end technology. v5.1 shows no promise of significant improvements in this arena. Some things I'd like to see: Dropping the Blueprint framework in favor of something Like Bootstrap, Less Framework or AngularJS. Jquery and key dependent plug-ins need to be upgraded and large, over-featured plugins like JQuery UI abandoned. SASS + Compass should replace static CSS. Granule should be dropped in favor of better tools for JS dependency management, code minification, and file concatenation.
  • Maintaining independent codebases for Desktop and Mobile views increases UI development hours by a margin of 30-50%. Natively supporting the option to configure a responsive design with a framework such as AngularJS would offer flexibility to serve up content and site chrome targeted at a wider range of device classes than just desktop machines and mobile phones.
Erin Riggers | TrustRadius Reviewer

Likelihood to Renew

Liferay Digital Experience Platform (DXP)

Liferay Digital Experience Platform (DXP) 10.0
Based on 1 answer
We are currently using Liferay Portal and plan to keep using it.
Varun Shah | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.3
Based on 2 answers
Its has very good features and with each upgrade the additional features are really exciting. Hybris delivers the top-rated e-commerce software and omni-channel solution to help enterprises across the globe innovate faster and sell more.
Anonymous | TrustRadius Reviewer

Usability

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 9.0
Based on 3 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

Support Rating

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 4.2
Based on 5 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

Implementation Rating

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud (formerly SAP Hybris) 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

Alternatives Considered

Liferay Digital Experience Platform (DXP)

Great choice for Java based enterprise organizations. Liferay is on the heavier side of CMS systems, and it excels in larger projects but is a waste of time for smaller projects.
Jake Smith | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

SAP Commerce Cloud works great in addition to the SAP Analytics Cloud we previously had implemented. Both work wonderfully together hand in hand. We made the decision to supplement SAP Analytics Cloud with SAP Commerce Cloud after have such a great experience with the platform. SAP Commerce Cloud has improved business in so many aspects. It has been a great purchase decision
Anonymous | TrustRadius Reviewer

Return on Investment

Liferay Digital Experience Platform (DXP)

  • Can reduce IT costs eventually.
  • Increases upfront costs due to technical knowledge needed for initial setup and maintenance.
  • Hard to analyze ROI until after it's totally implemented.
Jake Smith | TrustRadius Reviewer

SAP Commerce Cloud (formerly SAP Hybris)

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Liferay Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Commerce Cloud (formerly SAP Hybris)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Liferay Digital Experience Platform (DXP)
7.0
SAP Commerce Cloud (formerly SAP Hybris)
7.8

Likelihood to Renew

Liferay Digital Experience Platform (DXP)
10.0
SAP Commerce Cloud (formerly SAP Hybris)
9.3

Usability

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
9.0

Support Rating

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
4.2

Implementation Rating

Liferay Digital Experience Platform (DXP)
SAP Commerce Cloud (formerly SAP Hybris)
8.0

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