TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightico e-Signatures

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…N/A

    Singular

    Score8 out of 10
    N/ASingular, headquartered in San Francisco, offers their mobile marketing and analytics platform of the same name. The company Singular merged with Apsalar in 2017, and combined technologies to offer a single platform under the Singular brand.N/A
    Pricing
    Lightico e-SignaturesSingular
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightico e-SignaturesSingular
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Lightico e-SignaturesSingular
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Agency Analytics
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    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Supermetrics
    Score9.7 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    TrackMaven
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightico e-SignaturesSingular
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Lightico e-SignaturesSingular
    Likelihood to Recommend
    Lightico
    With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate
    Incentivized
    Read full review
    Singular
    Singular is perfect for companies that have limited BI developer resources. If you work with more than a few media partners, Singular aggregates all pre-install metrics and automatically connects it to your BI data / MMP provider. This use is perfect for executives/directors that want to have a quick snapshot of their marketing spend. Singular also works well for media buyers that want to export Singular report as a base for creating optimization reports.
    Incentivized
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    Pros
    Lightico
    • Collects secure signature repository
    • User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
    • Making uploading and retrieval of stips a breeze.
    Incentivized
    Read full review
    Singular
    • Creative reporting is one of the features of Singular (formerly Apsalar), which I love the most.
    • Tracking the user journey right from the click to purchase.
    Incentivized
    Read full review
    Cons
    Lightico
    • Saved users functionality
    • Less click points
    Incentivized
    Read full review
    Singular
    • Providing a clear solution to cross-device attribution and measurement: no vendor does this well currently.
    • Ability to toggle advanced attribution models: first-last touch, time decay, etc.
    • Comprehensive deep linking solution (similar to Branch).
    Incentivized
    Read full review
    Support Rating
    Lightico
    No answers on this topic
    Singular
    When we report about a bug or a problem the support usually responds quickly and try to provide a solution/fix in a timely manner. I wish that they had a monitoring tool to notify me about bugs before I spot them myself.
    Incentivized
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    Alternatives Considered
    Lightico
    DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico
    Incentivized
    Read full review
    Singular
    AppsFlyer is the top of mind MMP, while Singular would be my second choice with Adjust. AppsFlyer has a great UX and customer support. While Adjust is still lagging a little bit behind.
    Incentivized
    Read full review
    Return on Investment
    Lightico
    • Great customer Service
    • Ease of use
    • Flexible
    Incentivized
    Read full review
    Singular
    • Has helped to improve the ROI.
    • Helped to identify the right set of audience which need to be targeted.
    Incentivized
    Read full review
    ScreenShots

    Lightico e-Signatures Screenshots

    Screenshot of Ad-hoc mobile Smart FormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Mobile e-SignaturesScreenshot of Ad-hoc mobile Smart eFormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Identity Verification and Document Collection