TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    SAP BW

    Score8.8 out of 10
    N/ASAP Business Warehouse, or SAP BW (formerly SAP NetWeaver Business Warehouse) is SAP's legacy data warehouse solution, now superseded by SAP BW/4HANA, and the SAP Data Warehouse Cloud which was launched in 2019. SAP BW versions up to 7.4 have reached end of maintenance. SAP BW 7.5 support is extended to align with SAP Business Suite with NetWeaver components. For existing customers maintenance is scheduled to continue through 2027, with extended support available through 2030.N/A
    Pricing
    Lightspeed RetailSAP BW
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailSAP BW
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailSAP BW
    Considered Both Products
    Lightspeed
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Lightspeed RetailSAP BW
    Access Control and Security
    Comparison of Access Control and Security features of Lightspeed Retail and SAP Business Warehouse
    Feature
    Lightspeed Retail
    -
    Ratings
    SAP Business Warehouse
    9.5
    7 Ratings
    6% above category average
    Multi-User Support (named login)00 Ratings9.47 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.77 Ratings
    Single Sign-On (SSO)00 Ratings9.37 Ratings
    Location-Based Data Governance00 Ratings9.87 Ratings
    Data Modeling
    Comparison of Data Modeling features of Lightspeed Retail and SAP Business Warehouse
    Feature
    Lightspeed Retail
    -
    Ratings
    SAP Business Warehouse
    9.3
    6 Ratings
    4% below category average
    Data model creation00 Ratings9.36 Ratings
    Data Exploration
    Comparison of Data Exploration features of Lightspeed Retail and SAP Business Warehouse
    Feature
    Lightspeed Retail
    -
    Ratings
    SAP Business Warehouse
    7.6
    7 Ratings
    3% below category average
    Visualization00 Ratings7.67 Ratings
    Data Warehouse
    Comparison of Data Warehouse features of Lightspeed Retail and SAP Business Warehouse
    Feature
    Lightspeed Retail
    -
    Ratings
    SAP Business Warehouse
    8.0
    7 Ratings
    7% below category average
    High-Volume Data Processing00 Ratings8.57 Ratings
    Data Warehouse Management00 Ratings9.07 Ratings
    Administrative Automation00 Ratings7.27 Ratings
    Self-Optimization00 Ratings7.27 Ratings
    Best Alternatives
    Lightspeed RetailSAP BW
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cloudera Enterprise Data Hub
    Score9 out of 10
    Enterprises
    No answers on this topic
    Oracle Exadata
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailSAP BW
    Likelihood to Recommend
    9.5
    (15 ratings)
    8.3
    (18 ratings)
    Usability
    9.5
    (3 ratings)
    9.0
    (4 ratings)
    Support Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Lightspeed RetailSAP BW
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    SAP
    SAP BW is best for: 1. Large enterprises 2. Enterprises with 3+ legacy systems with entrenched users (politically difficult to merge) 3. Enterprises with employees who can understand both the technical capabilities of SAP BW and the needs of the business users - ability to speak both languages, otherwise the program could be unwieldy and potentially underutilized (it's not particularly inexpensive) SAP BW is less appropriate for: 1. Small enterprises 2. Enterprises who have well established, same location, CRM and UFS - the integration of data analysis will be easier and less expensive with other solutions 3. HANA
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    SAP
    • It tracks bin locations for parts which can be really helpful.
    • SAP Business Warehouse tells you who has a part checked out so you can find it.
    • It shows current parts shortages so buyers are flagged to get parts on order based on current demand.
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    SAP
    • Age of software is showing as it struggles with very large data modules, which were not as prevalent in its early years
    • Querying performance at times can be very slow
    • Support and development for BEx has been discontinued or hard to find.
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    SAP
    The overall usability is robust. The tool offers lot of native feature to achieve all the data warehousing functions. Starting from data modelling to reporting and authorisation, the tool provided native features for almost all the areas of analytics. Integration of hybrid modelling with hana studio opened the usage of sql functions with the sap analytics
    Incentivized
    Read full review
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    SAP
    SAP Business Warehouse scores higher in data warehouse functionalities for integration to SAP ERP and other SAP solutions such as SAP CRM, SAP APO, and SAP SRM. Standard SAP data source extractors which are available in SAP ERP can be used immediately for full or delta replication into SAP Business Warehouse. System governance in SAP Business Warehouse is top-notch with change management support for migration between system landscape from the development system to production system.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    SAP
    • Positive - This tool report output is in Excel so it's a good tool if your users are familiar with Excel.
    • Positive: this tool has rich BI content so developing extractors for standard processes from SAP ECC can be done in minutes.
    • Negative: It lacks lot of features which are available in other newer tools today. For ex. - rich charts, rich filtering, exporting capabilities, user interface.
    • Negative: Its not a plug and play tool like Qlikview, Lumira, or Tableau. Even a single report development in this tool takes a lot of time compared to others.
    Incentivized
    Read full review
    ScreenShots