What users are saying about
1 Ratings
19 Ratings
1 Ratings
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Score 9 out of 100
19 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

LimeSurvey

For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
Tom Shulak | TrustRadius Reviewer

Zoho Survey

Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM never have to actually go to Zoho Survey to see responses as they are available right in front of them in the CRM. If you are looking for a stand alone survey app, Zoho Survey will meet your needs. It has all the functionality one could need to build a basic, intuitive survey. If you're looking for a survey to be very aesthetically pleasing with graphics or custom themes or the like, there may be better options.
Jon Porreca | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

LimeSurvey
8.3
Zoho Survey
9.2
Survey templates
LimeSurvey
8.0
Zoho Survey
9.3
Themes
LimeSurvey
8.0
Zoho Survey
9.0
Custom logo/branding
LimeSurvey
9.0
Zoho Survey
9.3

Survey Content

LimeSurvey
8.7
Zoho Survey
9.3
Changes to live survey
LimeSurvey
9.0
Zoho Survey
9.2
Question design help
LimeSurvey
8.0
Zoho Survey
9.1
Multiple question types
LimeSurvey
9.0
Zoho Survey
9.6

Survey Logic

LimeSurvey
9.0
Zoho Survey
9.6
Survey logic flexibility
LimeSurvey
9.0
Zoho Survey
9.6

Survey Reporting & Analytics

LimeSurvey
7.0
Zoho Survey
9.6
Response tracking
LimeSurvey
9.0
Zoho Survey
9.9
Data export
LimeSurvey
10.0
Zoho Survey
9.6
Standard reports
LimeSurvey
6.0
Zoho Survey
9.7
Custom reports
LimeSurvey
6.0
Zoho Survey
9.4
Analytics
LimeSurvey
4.0
Zoho Survey
9.8

Survey Administration & Security

LimeSurvey
7.5
Zoho Survey
9.8
Access controls
LimeSurvey
8.0
Zoho Survey
9.7
Compliance
LimeSurvey
7.0
Zoho Survey
9.9

Survey Distribution

LimeSurvey
8.0
Zoho Survey
9.6
Vendor-offered crowdsourcing
LimeSurvey
8.0
Zoho Survey
9.7
Respondent restrictions
LimeSurvey
8.0
Zoho Survey
9.6

Pros

LimeSurvey

  • Ease of use.
  • Customizable.
Tom Shulak | TrustRadius Reviewer

Zoho Survey

  • My use of Zoho Survey is very limited. I am responsible for making sure we get all of our NPS responses back. I've never had any issues doing so!
Amy Gray | TrustRadius Reviewer

Cons

LimeSurvey

  • Limited email handling.
  • Some customizations are difficult.
Tom Shulak | TrustRadius Reviewer

Zoho Survey

  • It can be a little "clunky" if you are not experienced in how Zoho Products work
  • The pricing is a little harder to grasp than other products
  • Customization is not as flexible as some other products out there
Anonymous | TrustRadius Reviewer

Alternatives Considered

LimeSurvey

LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
Tom Shulak | TrustRadius Reviewer

Zoho Survey

Easy to add to our existing plan with CRM and we really wanted everything under one roof and not multiple software. It's quick and simple and easy to use and does everything we need it to do and great to reflex on after you have serviced a client to see what improvements we need to make and training that we may need overall.
Anonymous | TrustRadius Reviewer

Return on Investment

LimeSurvey

  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
Tom Shulak | TrustRadius Reviewer

Zoho Survey

  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Edward Carrero | TrustRadius Reviewer

Pricing Details

LimeSurvey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

LimeSurvey
9.0
Zoho Survey
9.5

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