Line Monitoring Software vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Line Monitoring Software
Score 0.0 out of 10
N/A
TruePath's Line Monitoring Software (LMS) is a cloud-based platform comprising: - Easy to use monitoring software - Customer centric graphs and reports (with data warehousing) - Built-in web portal for end customersN/A
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Pricing
Line Monitoring SoftwareNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Line Monitoring SoftwareNinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Line Monitoring SoftwareNinjaOne
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Line Monitoring SoftwareNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Line Monitoring Software
-
Ratings
NinjaOne
9.3
30 Ratings
24% above category average
Remote monitoring00 Ratings9.228 Ratings
Network device monitoring00 Ratings8.327 Ratings
Activity Monitoring00 Ratings9.213 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Line Monitoring Software
-
Ratings
NinjaOne
8.8
29 Ratings
20% above category average
Patch Management00 Ratings9.128 Ratings
Policy-based automation00 Ratings9.429 Ratings
Best Alternatives
Line Monitoring SoftwareNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
Atera
Atera
Score 8.9 out of 10
Medium-sized Companies
Intermapper
Intermapper
Score 8.6 out of 10
Atera
Atera
Score 8.9 out of 10
Enterprises
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Configuration Manager (NCM)
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Line Monitoring SoftwareNinjaOne
Likelihood to Recommend
-
(0 ratings)
9.4
(36 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
Line Monitoring SoftwareNinjaOne
Likelihood to Recommend
TruePath Technologies
No answers on this topic
NinjaOne
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
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Pros
TruePath Technologies
No answers on this topic
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
TruePath Technologies
No answers on this topic
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Usability
TruePath Technologies
No answers on this topic
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Support Rating
TruePath Technologies
No answers on this topic
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Alternatives Considered
TruePath Technologies
No answers on this topic
NinjaOne
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
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Return on Investment
TruePath Technologies
No answers on this topic
NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring