Linker Cloud vs. ShipStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Linker
Score 8.9 out of 10
N/A
The Linker Cloud Fulfillment Platform, from Linkercloud headquartered in Warsaw, Poland, enables users to control all e-commerce logistics operations and processes with their Order Management System (OMS). Linker's services focus on cross-border ecommerce. They aim to enable their customers to reach customers in new countries through their network of managed warehouses.N/A
ShipStation
Score 6.7 out of 10
N/A
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…
$9.99
per month
Pricing
Linker CloudShipStation
Editions & Modules
No answers on this topic
Starter
$9.99
per month
Bronze
$29.99
per month
Silver
$59.99
per month
Gold
$99.99
per month
Platinum
$149.99
per month
Enterprise
$229.99
per month
Offerings
Pricing Offerings
LinkerShipStation
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Linker CloudShipStation
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Linker CloudShipStation
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Linker CloudShipStation
Likelihood to Recommend
8.9
(2 ratings)
2.5
(22 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(10 ratings)
User Testimonials
Linker CloudShipStation
Likelihood to Recommend
Linker Cloud
In the furniture industry, there are often situations that require a less conventional approach - and, for example, shipping a piece of furniture in two parcels, but... on the same tracking number. Linker Cloud's employees are true business partners and are able to fulfill such custom requests.
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Auctane (Stamps.com, Inc)
I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
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Pros
Linker Cloud
  • Stock count generation
  • Tracking inventory movements live
  • Recording product returns from customers
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Auctane (Stamps.com, Inc)
  • Integration: It works so well I forget that it is a 3rd party solution sometimes.
  • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
  • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
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Cons
Linker Cloud
  • The overall layout could be more user friendly
  • Generating stock count spreadsheets for the past dates would be useful
  • Processing of large amounts of data is sometime slow
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Auctane (Stamps.com, Inc)
  • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
  • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
  • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
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Usability
Linker Cloud
No answers on this topic
Auctane (Stamps.com, Inc)
If you take some time to learn what all the options and features of ShipStation do, it will save you time, energy and headaches as the system works for domestic orders and international orders for export. You have the ability to adjust info that auto populates into the customs forms for exporting goods and ShipStation solidly integrates with BigCommerce (outside of my previously disclosed web browser issue which could be the browser's fault)
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Support Rating
Linker Cloud
No answers on this topic
Auctane (Stamps.com, Inc)
I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
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Alternatives Considered
Linker Cloud
W2S (Way2Send) was a pain in the back for us as we could not perform most basic operations ourselves. Almost each task had to be performed by system admins. In contrary, Linker Cloud Fulfillment Platform enables easily performing basic operations by ourselves which takes down the friction in our cooperation with the fulfillment center.
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Auctane (Stamps.com, Inc)
We select ShipStation for our store and for clients' stores as an easy way to get accurate shipping rates for national orders. ShipStation is easy to integrate
into the Shopify and Big Commerce store platforms, free app, 1 click install, easy set-up
and clients like the easy to use interface to do their shipping for accuracy.
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Return on Investment
Linker Cloud
  • Increased satisfaction of our team working with the inventory management
  • Keeping records of returns from customers in order
  • Good communication with fulfillment center as Linker serves as our single source of truth
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Auctane (Stamps.com, Inc)
  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
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ScreenShots