What users are saying about
2 Ratings
Top Rated
36 Ratings
2 Ratings
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Score 8.2 out of 100
Top Rated
36 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Linnworks

If someone came to me considering starting a business involving stock, being sold, I would definitely advise them to try Linnworks in order to make life so much easier. When I started out, as a one man business, it was LInnworks that allowed me to grow to a level that I needed to take on staff. I think that without Linnworks, I would still have a one man business.
Richard Wilson | TrustRadius Reviewer

ShipStation

Do you ship packages on a regular basis? You should be using ShipStation then! ShipStation's extensive integrations and automation options will save you hours upon hours of time when shipping. Once set up, the majority of our packages are a single simple weigh-in and label print, no need to enter any additional information, like package dimensions, destination, shipping service, etc....all automated. ShipStation even fills out and prints the customs forms if you handle international shipping.
Anonymous | TrustRadius Reviewer

Pros

Linnworks

  • Ease of use for both me and my colleagues
  • Manages all inventory on multiple channels and marketplaces
  • Simple method of printing invoices and shipping labels saves so much time and requires no manual input
Richard Wilson | TrustRadius Reviewer

ShipStation

  • The integrations between ShipStation, the marketplaces, and Channel Advisor are perfect and rarely have issues.
  • ShipStation automatically sends the shipment notification to the marketplace and emails the customer with tracking information which means we never have to worry if our customers are receiving that info.
  • The tracking portal for custom websites is absolutely great. We've branded it to match our e-commerce store and it provides access for our buyers to real-time tracking updates.
Anonymous | TrustRadius Reviewer

Cons

Linnworks

  • I find Linnworks to be a complete system and cannot really think to add to it sadly.
  • Any questions or issues can be easily resolved by the support team
  • Linnworks is constantly expanding, which does cause some training challenges but all in all I have no real "cons" in Linnworks.
Richard Wilson | TrustRadius Reviewer

ShipStation

  • When we wanted to check on the cost of all available shipping services for a package we had to open a new window which was a bit awkward. We would have to pop back and forth.
  • Setting up a new shipping company had several steps that we would need help with. But once it was done it was done.
Vivian Vassar | TrustRadius Reviewer

Usability

Linnworks

No score
No answers yet
No answers on this topic

ShipStation

ShipStation 9.0
Based on 1 answer
If you take some time to learn what all the options and features of ShipStation do, it will save you time, energy and headaches as the system works for domestic orders and international orders for export. You have the ability to adjust info that auto populates into the customs forms for exporting goods and ShipStation solidly integrates with BigCommerce (outside of my previously disclosed web browser issue which could be the browser's fault)
Mark Linkhorst | TrustRadius Reviewer

Support Rating

Linnworks

No score
No answers yet
No answers on this topic

ShipStation

ShipStation 9.1
Based on 11 answers
The customer support staff at Shipstation has been invaluable. I have only needed to contact them a few times, but each time they have been very helpful and very friendly. We were able to solve the issue in a very quick and precise manner. And they also have the status page which will allow you to check to see if you should expect any issues and the time frame for them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Linnworks

As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.
Richard Wilson | TrustRadius Reviewer

ShipStation

We select ShipStation for our store and for clients' stores as an easy way to get accurate shipping rates for national orders. ShipStation is easy to integrate
into the Shopify and Big Commerce store platforms, free app, 1 click install, easy set-up
and clients like the easy to use interface to do their shipping for accuracy.
Darcy Knapp, MBA | TrustRadius Reviewer

Return on Investment

Linnworks

  • Linnworks has allowed me to grow from a one-man business to a multi-million-pound international business with 8 employees.
  • Linnworks gives me the freedom to do what I want to do, rather than day to day tasks like managing inventory
  • The ease of use and addition of new users to the system makes new staff members easy to get up to speed with the software.
Richard Wilson | TrustRadius Reviewer

ShipStation

  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
Anonymous | TrustRadius Reviewer

Pricing Details

Linnworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ShipStation

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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