TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmos

    Score7.4 out of 10
    N/ALitmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.N/A

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
    Pricing
    LitmosSilkRoad Learning
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LitmosSilkRoad Learning
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LitmosSilkRoad Learning
    Considered Both Products
    Litmos
    No answer on this topic
    SilkRoad
    Chose SilkRoad Learning
    GreenLight out performed every other solution we evaluated; it provided the perfect blend of power and usability to meet our needs and to help us excel.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    145 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    134 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    145 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    106 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    103 Answers
    No answers on this topic
    Features
    LitmosSilkRoad Learning
    Learning Management
    Comparison of Learning Management features of Litmos and SilkRoad Learning
    Feature
    Litmos
    7.2
    159 Ratings
    13% below category average
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Course authoring6.6134 Ratings9.03 Ratings
    Course catalog or library7.6149 Ratings9.03 Ratings
    Player/Portal6.3129 Ratings7.63 Ratings
    Learning content7.9132 Ratings8.53 Ratings
    Mobile friendly6.7131 Ratings8.53 Ratings
    Progress tracking & certifications7.9152 Ratings9.03 Ratings
    Assignments8.1145 Ratings7.13 Ratings
    Compliance management8.4143 Ratings8.13 Ratings
    Learning administration7.8152 Ratings7.63 Ratings
    Learning reporting & analytics7.3152 Ratings10.02 Ratings
    Social learning5.394 Ratings10.02 Ratings
    Gamification6.269 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.058 Ratings00 Ratings
    Best Alternatives
    LitmosSilkRoad Learning
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LitmosSilkRoad Learning
    Likelihood to Recommend
    7.7
    (171 ratings)
    8.1
    (12 ratings)
    Likelihood to Renew
    6.0
    (9 ratings)
    3.6
    (2 ratings)
    Usability
    7.4
    (153 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    8.0
    (1 ratings)
    Performance
    7.9
    (5 ratings)
    7.0
    (1 ratings)
    Support Rating
    5.5
    (13 ratings)
    7.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.3
    (141 ratings)
    4.0
    (1 ratings)
    Configurability
    5.7
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    4.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.7
    (5 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    LitmosSilkRoad Learning
    Likelihood to Recommend
    Litmos
    Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.
    Incentivized
    Read full review
    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
    Read full review
    Pros
    Litmos
    • Houses all training types in one place
    • Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
    • Gives us access to reporting to show what courses have been completed and which ones still need done
    Incentivized
    Read full review
    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
    Read full review
    Cons
    Litmos
    • Learner Search: This will be highly valuable for our team especially because our staff do not only use Litmos to take courses but equally use it to search for content that they need to do their jobs in the moment. Users should be able to search using keywords to easily locate specific content.
    • Knowledge Base Feature: In addition to the search function above, some of our content we find can be better organized in knowledge bases for easy access. If Litmos has a knowledge base feature, it would help us have all our learning content in one place.
    • Module Copying Feature: The current module copying feature allow us to make copies of module copies from another course but which are still linked to and affected by changes in the original course. It will be useful to be able to copy courses/modules and make them entirely independent of the original course.
    • Creating Instances of Library Courses: We find that for Litmos courses, it is hard to assign different compliance due dates to separate user groups. It might be useful to be able to create copies of the Litmos courses on the platform so that we can apply different compliance dates for separate teams or groups of users.
    Incentivized
    Read full review
    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
    Read full review
    Likelihood to Renew
    Litmos
    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Incentivized
    Read full review
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
    Read full review
    Usability
    Litmos
    Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.
    Incentivized
    Read full review
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
    Read full review
    Reliability and Availability
    Litmos
    It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.
    Incentivized
    Read full review
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
    Read full review
    Performance
    Litmos
    Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.
    Incentivized
    Read full review
    SilkRoad
    It works well most of the time.
    Incentivized
    Read full review
    Support Rating
    Litmos
    If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
    Incentivized
    Read full review
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
    Read full review
    In-Person Training
    Litmos
    It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
    Incentivized
    Read full review
    SilkRoad
    No answers on this topic
    Online Training
    Litmos
    Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
    Incentivized
    Read full review
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
    Read full review
    Implementation Rating
    Litmos
    The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.
    Incentivized
    Read full review
    SilkRoad
    No answers on this topic
    Alternatives Considered
    Litmos
    I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
    Incentivized
    Read full review
    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
    Read full review
    Scalability
    Litmos
    Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).
    Incentivized
    Read full review
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
    Read full review
    Return on Investment
    Litmos
    • For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
    • By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
    Incentivized
    Read full review
    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
    Read full review
    ScreenShots

    Litmos Screenshots

    Product screenshotProduct screenshotProduct screenshot