LiveAgent vs. TelebuHub
LiveAgent vs. TelebuHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month | |
TelebuHub | N/A | TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveAgent | TelebuHub | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LiveAgent | TelebuHub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveAgent | TelebuHub | |
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Likelihood to Recommend | 8.2 (117 ratings) | 9.5 (3 ratings) |
Likelihood to Renew | 9.3 (4 ratings) | - (0 ratings) |
Usability | 8.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.3 (24 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
LiveAgent | TelebuHub | |
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Likelihood to Recommend | QualityUnit, LLC | Telebu Communications |
Pros | QualityUnit, LLC | Telebu Communications |
Cons | QualityUnit, LLC | Telebu Communications |
Likelihood to Renew | QualityUnit, LLC | Telebu Communications No answers on this topic |
Usability | QualityUnit, LLC | Telebu Communications No answers on this topic |
Support Rating | QualityUnit, LLC | Telebu Communications No answers on this topic |
Implementation Rating | QualityUnit, LLC | Telebu Communications No answers on this topic |
Alternatives Considered | QualityUnit, LLC | Telebu Communications No answers on this topic |
Return on Investment | QualityUnit, LLC | Telebu Communications |
ScreenShots | LiveAgent Screenshots |