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LogMeIn Rescue vs. PowerSchool Student Information System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Rescue

    Score8.2 out of 10
    N/ALogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…

    $149

    per month

    PowerSchool SIS

    Score6.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    The PowerSchool Student Information System covers administrative needs, such as scheduling, attendance, reporting, data management, faculty management, emergency/medical and health management, registration, and more for K-12 schools and districts. It is easy to use and boasts an industry-leading gradebook, PowerTeacher Pro. Users enjoy a fully web-based SIS that is flexible, configurable, and scalable with real-time updates on any operating system, browser or device.N/A
    Pricing
    LogMeIn RescuePowerSchool SIS
    Editions & Modules
    Remote Device Support
    $149
    per month per seat
    Rescue Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn RescuePowerSchool SIS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact sales for Enterprise pricing. A discount is available for annual billing.—
    More Pricing Information
    Community Pulse
    LogMeIn RescuePowerSchool SIS
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    PowerSchool Group LLC
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    148 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    122 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    156 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    94 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    109 Answers
    92%
    Implementation went as expected
    12 Answers
    Features
    LogMeIn RescuePowerSchool SIS
    Security
    Comparison of Security features of LogMeIn Rescue and PowerSchool Student Information System
    Feature
    LogMeIn Rescue
    8.5
    8 Ratings
    0% below category average
    PowerSchool Student Information System
    -
    Ratings
    Role-based user permissions8.58 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Rescue and PowerSchool Student Information System
    Feature
    LogMeIn Rescue
    8.4
    212 Ratings
    1% above category average
    PowerSchool Student Information System
    -
    Ratings
    File transfer8.6191 Ratings00 Ratings
    Instant message8.0130 Ratings00 Ratings
    Access to sleeping/powered-off computers9.364 Ratings00 Ratings
    Session record8.6147 Ratings00 Ratings
    Annotations8.668 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of LogMeIn Rescue and PowerSchool Student Information System
    Feature
    LogMeIn Rescue
    8.3
    4 Ratings
    4% above category average
    PowerSchool Student Information System
    -
    Ratings
    Third-party software integrations8.34 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of LogMeIn Rescue and PowerSchool Student Information System
    Feature
    LogMeIn Rescue
    8.1
    10 Ratings
    0% above category average
    PowerSchool Student Information System
    -
    Ratings
    Attended device access8.510 Ratings00 Ratings
    Unattended device access7.44 Ratings00 Ratings
    Mobile device access8.13 Ratings00 Ratings
    Virtual device access8.53 Ratings00 Ratings
    Multiple-display support8.37 Ratings00 Ratings
    Multiple concurrent sessions7.97 Ratings00 Ratings
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of LogMeIn Rescue and PowerSchool Student Information System
    Feature
    LogMeIn Rescue
    -
    Ratings
    PowerSchool Student Information System
    8.5
    3 Ratings
    2% above category average
    Integrations with 3rd-Party Education Technology00 Ratings9.02 Ratings
    Online Registration Management00 Ratings10.02 Ratings
    District Communications, such as messaging and alerting00 Ratings8.12 Ratings
    Roster Management00 Ratings9.03 Ratings
    Platform Customization00 Ratings7.73 Ratings
    Teacher Self-Service00 Ratings9.03 Ratings
    Student Data Security00 Ratings9.43 Ratings
    Community Support00 Ratings7.43 Ratings
    Class Scheduling00 Ratings9.43 Ratings
    State and National-level Reporting00 Ratings7.12 Ratings
    Compliance Support00 Ratings7.62 Ratings
    Teacher and Parent Mobile Application00 Ratings8.03 Ratings
    Best Alternatives
    LogMeIn RescuePowerSchool SIS
    Small Businesses
    TeamViewer
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    TeamViewer
    Score8.6 out of 10
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn RescuePowerSchool SIS
    Likelihood to Recommend
    7.9
    (232 ratings)
    9.0
    (32 ratings)
    Likelihood to Renew
    6.0
    (23 ratings)
    10.0
    (2 ratings)
    Usability
    8.3
    (85 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (39 ratings)
    8.5
    (12 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LogMeIn RescuePowerSchool SIS
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
    Incentivized
    Read full review
    PowerSchool Group LLC
    PowerSchool Student Information System is a cool software that can be highly recommended to anyone who is living in the educational management space. It is proven that this software can reduce your manual workload massively if you use it right. Plus it is really worth the price you pay. Especially if you are in the administrative field, this software will help you to minimize manual efforts put into student registrations, staffing recruitment, and main resource management processes.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • To be able to connect through email or through the website.
    • To be able to remotely control our client's computers.
    • To be able to see what is on our clients' screens after a remote session has been established.
    • To be able to chat with our clients through both the web and the desktop app versions in case we get disconnected.
    Incentivized
    Read full review
    PowerSchool Group LLC
    • PowerSchool houses student or staff information that can be easily accessed by those teachers and administrators who need the information. This allows everyone to go to one place to access information.
    • Parents can view their child's grades at any time with their protected login on a parent portal. This allows teachers to keep parents informed and involved in their child's progress at school. When everyone works together it increases our students' chance for success.
    • PowerSchool offers videos to train new users. When we have new employees, the videos can be accessed at any time the employee needs as opposed to them waiting for someone to help them.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
    • Copying into excel is difficult. It will deselect things that you have highlighted when copying.
    • Would be nice to make the hierarchy easier when sharing files between clients and us.
    • Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
    • Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
    Incentivized
    Read full review
    PowerSchool Group LLC
    • Does not consistently communicate with related software such as Illuminate for Special Education Students.
    • Drop down menus frequently refresh as data is entered which slows down the user's ability to enter information.
    • Icons are sometimes unclear and not easily understandable. Word labels for some items might be more effective.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
    Incentivized
    Read full review
    PowerSchool Group LLC
    We would be starting over at square one if we did not continue our PowerSchool subscription. We do not have a program in a place that would take its place.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
    Incentivized
    Read full review
    PowerSchool Group LLC
    Great features, but it can feel very cumbersome at times
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    Log me in has never failed me
    Incentivized
    Read full review
    PowerSchool Group LLC
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    no complaints
    Incentivized
    Read full review
    PowerSchool Group LLC
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
    Incentivized
    Read full review
    PowerSchool Group LLC
    Overall, I have not had to use support for PowerSchool Student Information System because our school district gives us training in each area in which we will be utilizing PowerSchool Student Information System. In terms of in-user support, I feel that there is mild to moderate user support that is built into PowerSchool SIS.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    Make sure you have your LogMeIn Rescue account sign-in details handy when installing on multiple support systems.
    Incentivized
    Read full review
    PowerSchool Group LLC
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    Teams is less secure and poses a higher risk of exposing tech Support and clients to additional sharing of info, i.e., face and personal email addresses; however, Teams is used when the client has a firewall that prevents rescue and no IT support nearby to bypass or enter the firewall password.
    Incentivized
    Read full review
    PowerSchool Group LLC
    I have heard good things for Infinite Campus and Skyward. I would [evaluate] each of them and see what fits your needs. Each has their strengths and weaknesses and so picking the right one for your needs is important. PowerSchool [Student Information System] does have some great features, but lacks some fundamental reports and functions to make it top notch.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    it's perfect
    Incentivized
    Read full review
    PowerSchool Group LLC
    No answers on this topic
    Return on Investment
    GoTo formerly LogMeIn
    • For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
    • The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
    • The administrative process has been made more efficient by the ability to remotely log into servers.
    Incentivized
    Read full review
    PowerSchool Group LLC
    • It has created shortcuts for all staff members, saving us time.
    • In creating shortcuts and combining many different systems into one, it is saving our school money.
    • It has created a safety net for teachers because grades and student information is stored electronically, which means teachers not having to worry about losing or misplacing their grade books.
    Incentivized
    Read full review
    ScreenShots

    LogMeIn Rescue Screenshots

    Screenshot of Technician Group Configuration - Where users can create technician groups and subgroups with granular agent permissionsScreenshot of The console where repetitive tasks automated by running pre written scripts in the background, without disturbing end usersScreenshot of A smartphone camera being used to troubleshoot offline computers and hardwareScreenshot of Remote control of Macs, PCs and Linux/AndroidScreenshot of Reboot sessions and automationScreenshot of The central dashboard where common mobile device issues on iPhone and Android can be identified and addressed without the need to navigate the end user's device.

    PowerSchool SIS Screenshots

    Screenshot of Student attendanceScreenshot of Standards-based gradingScreenshot of At-risk dashboardScreenshot of Parent view of student schedule