Lola.com vs. Procurify

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!

Incentivized

If you have a manual purchasing process today and are having difficulty tracking requests and orders and ensuring that bills are accurate and paid on time, you will love Procurify.

Incentivized

• Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
• Offers employees who travel a single interface for booking travel
• Provides employees who are traveling with concierge level service when booking and while on the road
• The platform's live chat is fantastic!

Incentivized

• Workflow, ease of getting items to the person that is needed to approve.
• Delegation, ease of setting up a temporary approver while a user is out on vacation.
• Emailing PO's to vendors, don't have to save then email. Can email directly from Procurify.

Incentivized

• Room for existing features to grow and expand, especially on the administrative side
• Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
• Need for more support of existing travel rewards accounts

Incentivized

• Ability to have concurrent budgets open for different years.
• Inventory capability.
• Switch items on a requisition to a catalog item before cutting the PO.

Incentivized

This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.

Incentivized

Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.

Incentivized

Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.

Incentivized

Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.

Incentivized

We did our evaluation more than five years ago so I don't remember the names. Procurify was the only one (at the time) that met all of our needs. Procurify service and support is fantastic. No doubt we made the right choice.

Incentivized

• They have made travel cheaper, so that is a direct reflection to our customers and to us.
• Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way

• We saved time and got things approved quicker by using Procurify for invoice approvals.
• Time was saved and expenses were reimbursed quicker.

Incentivized