What users are saying about
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16 Ratings
10 Ratings

Lola.com

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16 Ratings
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Score 9.6 out of 100
10 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Lola.com

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
Anonymous | TrustRadius Reviewer

Rydoo

I would recommend it for someone who wanted to track reimbursed expenses or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like Expensify). I do recommend it if you need to work with multiple currencies, because it makes that easy.
Anonymous | TrustRadius Reviewer

Pros

Lola.com

  • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
  • Offers employees who travel a single interface for booking travel
  • Provides employees who are traveling with concierge level service when booking and while on the road
  • The platform's live chat is fantastic!
Kathleen Slattery Booth | TrustRadius Reviewer

Rydoo

  • Saves recent accounts so you do not have to search for them each time you are adding receipts
  • Matches transactions quickly
  • Reads receipt details accurately
Tiffany Tuft | TrustRadius Reviewer

Cons

Lola.com

  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
Mike Eisenberg | TrustRadius Reviewer

Rydoo

  • Support responsiveness.
  • Features to detail what has actually been reimbursed vs. what has been reported.
  • More flexibility in setting approval flows.
Mike Eisenberg | TrustRadius Reviewer

Likelihood to Renew

Lola.com

Lola.com 9.1
Based on 1 answer
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
Christopher Ralph | TrustRadius Reviewer

Rydoo

No score
No answers yet
No answers on this topic

Usability

Lola.com

Lola.com 9.1
Based on 1 answer
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
Christopher Ralph | TrustRadius Reviewer

Rydoo

No score
No answers yet
No answers on this topic

Support Rating

Lola.com

Lola.com 9.1
Based on 10 answers
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
Anonymous | TrustRadius Reviewer

Rydoo

Rydoo 7.0
Based on 1 answer
When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
Mike Eisenberg | TrustRadius Reviewer

Alternatives Considered

Lola.com

Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
Scotty Hunt | TrustRadius Reviewer

Rydoo

Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which added extra unnecessary work with no benefits.
Anonymous | TrustRadius Reviewer

Return on Investment

Lola.com

  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
Chad Boivin | TrustRadius Reviewer

Rydoo

  • Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
  • Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
  • Rydoo centralizes internal communication about specific expenses, since you can leave comments.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lola.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lola.com Editions & Modules

Additional Pricing Details

Rydoo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rydoo Editions & Modules

Edition
Self-Employed$51
Small Business$71
Large companies2
  1. Per User per Month
  2. Quote
Additional Pricing Details

Add comparison