Likelihood to Recommend It's great for clients who don't have a huge reporting budget and/or want to add voiceover insight and analysis to the report. I love Looker for weekly updates. The client gets a general overview and can compare data against any time period that works for them. Plus, it's a free tool - who doesn't love that?
Read full review This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
Read full review Pros Show visited pages - sessions, pageviews - which programs are viewed the most. Displays session source/medium views to see where users are coming from. It shows the video titles, URLs, and event counts so we can monitor the performance of our videos. It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement. Our clients like to see the top pages visited for a month. I like the drop-and-drag approach, and building charts is a little easier than it was before. Read full review Best monitoring tool that have covered all aspects of our environment of my organization with it's useful metrics. Great support team offers support 24/7 and very dedicated. It provides excellent insights from a variety of metrics. Cloud native tools compatibility and support, push/pull options for easier metrics. Read full review Cons I’d like a bit more personalization, particularly in the “Style” section (e.g., fonts, paragraph settings, the ability to map the axis labels to shorter names…). Performance can be quite slow when there are many graphs on one page, even making the page unresponsive sometimes. I’d love to be able to easily embed a dashboard in the Google Sheets it comes from (without injecting code to embed the HTML). Read full review As I said earlier I have not encountered any major drawback just minor challenges like new users may find Prometheus a bit overwhelming with its different modules can bring confusion. Also they can face issues with PromQL can be somehow complex while building an advanced dashboard. Read full review Likelihood to Renew We are very haooy with Looker, it provides us with all the funciomalities we need for both the day to day oerformance tracking and longer periods reporting. It is easy to use for account managers, configurable and customizable for soecialists and what is most imoortant, our clinets generally really love it
Read full review Usability Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
Read full review It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
Read full review Reliability and Availability No objections
Read full review Performance Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
Read full review Support Rating Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
Read full review Never had to reach out to them.
Read full review Implementation Rating Very satisfied, easy to implement
Read full review Alternatives Considered Looker gives you options to integrate external APIs with great ease. Our data analytics team is able to easily use multiple data sources as input to the Looker dashboard, and everything is consolidated in one single Dashboard. You also have an option for Shared folders to be accessed by multiple people. The reporting system is perfect and has a wide range of options/reporting options that can be implemented.
Read full review Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
Read full review Contract Terms and Pricing Model Perfect price to performance
Read full review Return on Investment Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical. Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points. Read full review We are still working on the ROI The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI. Read full review ScreenShots