Likelihood to Recommend Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
Read full review Basically if you want to provide a walk-through of a website, then Storylane is well suited. I can't think of a scenario where it is less appropriate unless you are trying to use it for something it isn't intended for. I'm not sure if it will work with a WASM page, so if you are working with WASM, you should at least test that out.
Read full review Pros Loom is valuable for creating video tutorials and onboarding materials. It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members. Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively. Collaborating between timezones and replacing meetings/ emails with quick videos. Read full review Allows you to easily grab the visual assets to create a walk through. The analytics that are integrated give you a very specific view of engagement. Even the most complex web pages can be saved in Storylane, definitely a robust engine. Read full review Cons The still screenshot feature should let us edit/mark up the images. I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen. You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom. Read full review The relationship between "pages" and "steps" can get very confusing if you are having to do a mass revamp of a saved story. Some of the interface is less than intuitive than it could be. I'm not a fan of mouse over features, I realize it is a modern metaphor, but it's a bad one. Read full review Usability It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
Read full review Performance Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
Read full review Support Rating I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Read full review Alternatives Considered When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative.
Vidyard and similar tools integrated better with certain other tools (
Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
Read full review They are both good products and pretty similar.
Navattic definitely had some strong features, but with Storylane, they were incredibly responsive to requests for help and feature requests and it just "looked" better. Storylane also "felt" better in terms of working with it. There were some design flow decisions made with
Navattic that I found to be a bit counterintuitive.
Read full review Return on Investment Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials. Loom is incredibly affordable. I am satisfied with their subscription cost. Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions). Read full review We were getting thousands of engagements on our Story's. We are able to use them as an educational resource when potential clients asked a question. The SDR's were able to use them as assets to create interest. Read full review ScreenShots