Lucidya vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidya
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations. Users can collect and analyze customer data from social media platforms. With native support for major social media…N/A
Zoho Social
Score 9.1 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
LucidyaZoho Social
Editions & Modules
No answers on this topic
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
LucidyaZoho Social
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Features
LucidyaZoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
8.5
302 Ratings
9% above category average
Sentiment analysis00 Ratings8.0212 Ratings
Broad channel coverage00 Ratings9.1297 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
8.0
365 Ratings
1% above category average
Content planning and scheduling00 Ratings8.8363 Ratings
Audience targeting00 Ratings7.3253 Ratings
Content optimization00 Ratings7.9299 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
8.1
295 Ratings
2% below category average
Automated routing and prioritization00 Ratings7.9251 Ratings
Customer interaction histories00 Ratings8.3277 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
7.8
258 Ratings
0% above category average
Lead generation00 Ratings7.2187 Ratings
Content marketing00 Ratings8.4251 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
9.6
359 Ratings
13% above category average
Twitter00 Ratings9.6318 Ratings
Facebook00 Ratings9.8352 Ratings
LinkedIn00 Ratings9.7314 Ratings
Google+00 Ratings9.3203 Ratings
Instagram00 Ratings9.4284 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
8.0
297 Ratings
0% below category average
Campaign success analytics00 Ratings7.8295 Ratings
Competitor analysis00 Ratings8.2175 Ratings
Account management
Comparison of Account management features of Product A and Product B
Lucidya
-
Ratings
Zoho Social
8.8
320 Ratings
8% above category average
Role-based user permissions & privileges00 Ratings8.5233 Ratings
Mobile access00 Ratings9.1304 Ratings
Best Alternatives
LucidyaZoho Social
Small Businesses
Simplify360
Simplify360
Score 7.9 out of 10
Conte.ai
Conte.ai
Score 3.6 out of 10
Medium-sized Companies
Mention
Mention
Score 9.1 out of 10
monday marketer
monday marketer
Score 9.1 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 8.0 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LucidyaZoho Social
Likelihood to Recommend
8.3
(3 ratings)
9.3
(368 ratings)
Likelihood to Renew
-
(0 ratings)
7.9
(12 ratings)
Usability
-
(0 ratings)
9.4
(222 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(3 ratings)
Support Rating
-
(0 ratings)
8.5
(199 ratings)
Implementation Rating
-
(0 ratings)
7.9
(6 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
LucidyaZoho Social
Likelihood to Recommend
lucidya
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
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Zoho
One potential drawback of Zoho Social is its pricing structure, which may be prohibitive for smaller businesses and individuals. However, the platform does offer a 15-day free trial, which can be useful for testing out its features and determining if it's the right fit. Overall, Zoho Social is a powerful social media management tool that can help businesses and marketers streamline their social media workflow and make data-driven decisions. Its robust features and integration capabilities make it a top contender in the social media management space.
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Pros
lucidya
  • Social lestining
  • Campain monitoring
Read full review
Zoho
  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
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Cons
lucidya
  • Improve on dashboard customization
  • Provide more visually appealing reports
Read full review
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Read full review
Likelihood to Renew
lucidya
No answers on this topic
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
lucidya
No answers on this topic
Zoho
In the browser, it has all the features I need and is in a place where I can easily find them. I rarely ever close the browser tab with Zoho running as I find myself often checking on messages throughout the day/week. I wish there was a usable experience for the iPad as that is the device I travel with and having a dedicated app would make work easier.
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Reliability and Availability
lucidya
No answers on this topic
Zoho
We've never had a problem with availability
Read full review
Performance
lucidya
No answers on this topic
Zoho
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
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Support Rating
lucidya
No answers on this topic
Zoho
Haven't really used the service yet, only got a few automatic emails when I registered, and everything seem to be working fine. I hope never to really need support. The less suport you need using an app the better, to be honest. I prefer to be able to use it without help
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Implementation Rating
lucidya
No answers on this topic
Zoho
You can use Zoho Social out of the box so there weren't any implementation issues.
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Alternatives Considered
lucidya
Lucidya analyzes the local content
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Zoho
I have been using Zoho Invoice for more than a year and I find it really useful. As an IT startup we have few foreign clients and we were looking for an invoicing app/software which has multi-currency feature. As most of the apps like Vyapar, Billbook, etc have the option for invoicing in INR only.
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Scalability
lucidya
No answers on this topic
Zoho
You can use it for multiple business sizes.
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Return on Investment
lucidya
  • ROI is difficult to measure, but very helpful in making marketing decisions
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Zoho
  • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
  • The free trial meant I could give it a good try before spending any of my precious startup budget.
Read full review
ScreenShots

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take your customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing