What users are saying about
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172 Ratings
13 Ratings
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Score 7.7 out of 100

Paycom

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172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Lumesse (Discontinued)

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.
Anonymous | TrustRadius Reviewer

Paycom

I cannot think of one industry or scenario where Paycom wouldn't be well suited. I encourage every business owner to stop manually processing payroll and PTO and benefits and invest in this software. You'll save so much time, and time saves money. If you've always wondered how you could possibly grow, then consider this application.
Emily R. Tate | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Lumesse (Discontinued)
7.0
Paycom
6.6
New hire portal
Lumesse (Discontinued)
7.0
Paycom
6.9
Manager tracking tools
Lumesse (Discontinued)
7.0
Paycom
6.3
Compliance tracking and reporting
Lumesse (Discontinued)
7.0
Paycom

Performance and Goals

Lumesse (Discontinued)
7.0
Paycom
5.1
Corporate goal setting
Lumesse (Discontinued)
7.0
Paycom
4.4
Subordinate goal setting
Lumesse (Discontinued)
7.0
Paycom
Individual goal setting
Lumesse (Discontinued)
7.0
Paycom
4.9
Line-of sight-visibility
Lumesse (Discontinued)
7.0
Paycom
4.4
Performance tracking
Lumesse (Discontinued)
7.0
Paycom
6.6

Performance Management

Lumesse (Discontinued)
7.3
Paycom
7.0
Review status tracking
Lumesse (Discontinued)
7.0
Paycom
6.7
Workflow restrictions
Lumesse (Discontinued)
7.0
Paycom
Reporting
Lumesse (Discontinued)
8.0
Paycom
Performance plans
Lumesse (Discontinued)
Paycom
7.0
Performance improvement plans
Lumesse (Discontinued)
Paycom
7.0
Review reminders
Lumesse (Discontinued)
Paycom
7.2
Multiple review frequency
Lumesse (Discontinued)
Paycom
7.2

Succession Planning

Lumesse (Discontinued)
6.3
Paycom
7.5
Create succession plans/pools
Lumesse (Discontinued)
7.0
Paycom
9.2
Candidate ranking
Lumesse (Discontinued)
7.0
Paycom
7.2
Candidate search
Lumesse (Discontinued)
5.0
Paycom
7.0
Candidate development
Lumesse (Discontinued)
Paycom
6.4

Recruiting / ATS

Lumesse (Discontinued)
7.3
Paycom
6.3
Job Requisition Management
Lumesse (Discontinued)
7.0
Paycom
6.6
Company Website Posting
Lumesse (Discontinued)
7.0
Paycom
7.2
Publish to Social Media
Lumesse (Discontinued)
7.0
Paycom
5.8
Job Search Site Posting
Lumesse (Discontinued)
7.0
Paycom
5.9
Customized Application Form
Lumesse (Discontinued)
8.0
Paycom
Resume Management
Lumesse (Discontinued)
8.0
Paycom
Candidate Search
Lumesse (Discontinued)
5.0
Paycom
Applicant Tracking
Lumesse (Discontinued)
8.0
Paycom
6.8
Collaboration
Lumesse (Discontinued)
8.0
Paycom
Task Creation and Delegation
Lumesse (Discontinued)
8.0
Paycom
Email Templates
Lumesse (Discontinued)
7.0
Paycom
User Permissions
Lumesse (Discontinued)
7.0
Paycom
Notifications and Alerts
Lumesse (Discontinued)
7.0
Paycom
7.0
Reporting
Lumesse (Discontinued)
8.0
Paycom
Duplicate Candidate Prevention
Lumesse (Discontinued)
Paycom
4.9

Human Resource Management

Lumesse (Discontinued)
Paycom
7.0
Employee demographic data
Lumesse (Discontinued)
Paycom
7.5
Employment history
Lumesse (Discontinued)
Paycom
7.1
Job profiles and administration
Lumesse (Discontinued)
Paycom
6.9
Workflow for transfers, promotions, pay raises, etc.
Lumesse (Discontinued)
Paycom
7.4
Organizational charting
Lumesse (Discontinued)
Paycom
6.3
Organization and location management
Lumesse (Discontinued)
Paycom
6.9
Compliance data (COBRA, OSHA, etc.)
Lumesse (Discontinued)
Paycom
6.6

Payroll Management

Lumesse (Discontinued)
Paycom
7.3
Pay calculation
Lumesse (Discontinued)
Paycom
6.7
Support for external payroll vendors
Lumesse (Discontinued)
Paycom
6.9
Off-cycle/On-Demand payment
Lumesse (Discontinued)
Paycom
8.0
Benefit plan administration
Lumesse (Discontinued)
Paycom
6.9
Direct deposit files
Lumesse (Discontinued)
Paycom
7.8
Salary revision and increment management
Lumesse (Discontinued)
Paycom
7.4
Reimbursement management
Lumesse (Discontinued)
Paycom
7.6

Leave and Attendance Management

Lumesse (Discontinued)
Paycom
7.9
Approval workflow
Lumesse (Discontinued)
Paycom
7.6
Balance details
Lumesse (Discontinued)
Paycom
8.4
Annual carry-forward and encashment
Lumesse (Discontinued)
Paycom
7.7

Employee Self Service

Lumesse (Discontinued)
Paycom
7.4
View and generate pay and benefit information
Lumesse (Discontinued)
Paycom
8.2
Update personal information
Lumesse (Discontinued)
Paycom
8.2
View company policy documentation
Lumesse (Discontinued)
Paycom
7.6
Employee recognition
Lumesse (Discontinued)
Paycom
5.8
View job history
Lumesse (Discontinued)
Paycom
7.4

Asset Management

Lumesse (Discontinued)
Paycom
5.7
Tracking of all physical assets
Lumesse (Discontinued)
Paycom
5.7

HR Reporting

Lumesse (Discontinued)
Paycom
6.6
Report builder
Lumesse (Discontinued)
Paycom
7.1
Pre-built reports
Lumesse (Discontinued)
Paycom
7.3
Ability to combine HR data with external data
Lumesse (Discontinued)
Paycom
5.5

Pros

Lumesse (Discontinued)

  • It has open text boxes to add notes, on the individual candidate home page. Which is helpful when making a quick look at an individual, these notes are very obvious.
  • It has a search function; however it lacks a wild card (*); so if a req or candidate are spelled differently or referred to differently, there is no way to find them
  • Its a simple, no frills lay out
Megan Timm | TrustRadius Reviewer

Paycom

  • Paycom has a reliable customer support service that ensures that all of your concerns are addressed on time.
  • In case of problems in setting up the software, the vendor offers training to new users either online, in person or documentation.
  • Manages and submits payroll on time.
Richard Gichangi | TrustRadius Reviewer

Cons

Lumesse (Discontinued)

  • I have found the system to be very inconsistent and "buggy", for lack of a better term. Today I searched for an internal requisition number and the system could not find the data. I found it by scrolling through manually, and verified that I had entered the information precisely as it appeared. There seems to be no explanation as to why it could not locate this particular entry, but I have been able to use the function without a problem in other instances.
  • The navigation is not intuitive or user-friendly. It takes an exorbitant amount of clicks to accomplish a task. Each action is confusing and time-consuming.
  • The system requires a large amount of redundant information in order to enter a job and does not auto-populate. If I indicate a position is located in Chicago, it would logically follow that the state is "Illinois", the country is "United States", and the currency is "USD". I have to manually input these details in both the requisition as well as the separate job advertisement page.
  • Changes to the job requisition are not reflected in the job advertisement, as they are separate entities. If you need to make a change, you have to update the details twice.
Anonymous | TrustRadius Reviewer

Paycom

  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli | TrustRadius Reviewer

Likelihood to Renew

Lumesse (Discontinued)

Lumesse (Discontinued) 3.3
Based on 5 answers
This seems to work for us because of all the things we can do with the system (i.e. create all kinds of reports).
Kay Vann | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 4 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE | TrustRadius Reviewer

Usability

Lumesse (Discontinued)

Lumesse (Discontinued) 7.0
Based on 1 answer
No answer on this topic is available.

Paycom

Paycom 8.6
Based on 7 answers
I have been using the system for years so I may be a little biased, but it truly is user-friendly. Everything flows as it should and 9 times out of 10 I can figure things out on my own without having to call for assistance. The Help Menu guides are also super detailed and available for almost every piece of the system. I find myself using those more often as I prefer to be a self-learner.
Terra Merle | TrustRadius Reviewer

Support Rating

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.2
Based on 33 answers
Support is okay, but I’m constantly getting different answers from different people. When I'm able to reach my dedicated specialist, I'm usually happy with the results, but I rarely get to talk with one specific person. I'm always being transferred to other team members
Kim Wood | TrustRadius Reviewer

Implementation Rating

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 2 answers
No, it was very easy. We are a small organization so setup was very easy.
Sherry Fair | TrustRadius Reviewer

Alternatives Considered

Lumesse (Discontinued)

Lumesse is an average to abover average ATS in my opinion. We work with Lumesse because they came to us with our new client. I don't have an overall issue with Lumesse like I do with some other ATS's.
Anonymous | TrustRadius Reviewer

Paycom

There is no comparison. before we had constant issues with clocking in and out. We had issues with employees trying to take time off using their system. It was very hard to track time off. Since making the transition to Paycom, we haven't had any issues of employees trying to mange their profile. Less time dealing with payroll, clock in and out and time off requests allows us to focus on tasks that make us money
Kirt Rumbaugh | TrustRadius Reviewer

Return on Investment

Lumesse (Discontinued)

  • Decreased employee efficiency -- There are so many steps to create an entry that our recruiters use the system as little as possible. We had hoped to use Lumesse for centralizing information and reporting, but have not been able to do so. Instead, each recruiter keeps a separate Excel sheet, defeating the purpose of having an ATS in the first place. We only use Lumesse to post to our website now. We are very disappointed.
Anonymous | TrustRadius Reviewer

Paycom

  • The system saves us many man hours and salary costs due to the online capabilities of the program. I was able to reduce the admin staff by one full member just due to the lack of paper shuffling because of Paycom's documents section.
Carissa Bray | TrustRadius Reviewer

Pricing Details

Lumesse (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lumesse (Discontinued)
6.7
Paycom
6.9

Likelihood to Renew

Lumesse (Discontinued)
3.3
Paycom
9.1

Usability

Lumesse (Discontinued)
7.0
Paycom
8.6

Support Rating

Lumesse (Discontinued)
Paycom
7.2

Implementation Rating

Lumesse (Discontinued)
Paycom
9.1

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