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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A

    Panzura CloudFS

    Score8.9 out of 10
    N/APanzura is a cloud backup solution from the company of the same name in Campbell, California.N/A
    Pricing
    M‑FilesPanzura CloudFS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    M‑FilesPanzura CloudFS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Community Pulse
    M‑FilesPanzura CloudFS
    Considered Both Products
    MFiles
    No answer on this topic
    Panzura
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
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    Esker
    Score7.4 out of 10
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    Enterprises
    Tungsten Capture
    Score9.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    M‑FilesPanzura CloudFS
    Likelihood to Recommend
    9.9
    (68 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (12 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    -
    (0 ratings)
    Configurability
    9.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    M‑FilesPanzura CloudFS
    Likelihood to Recommend
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Panzura
    Panzura works well for companies that have a high amount of data with cross site collaboration being done. The caching ensures you don't need huge investments of storage at each site and the cloud storage ensures high availability over what can be done locally. Also helps eliminate duplicate data across sites and/or small variations in the same data.
    Incentivized
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    Pros
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
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    Panzura
    • Real time file locking
    • Backup and recovery
    • Easy access to all your files
    Incentivized
    Read full review
    Cons
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
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    Panzura
    • I would like to see more connectors. Tie in to traditional block storage or NAS. Additional cloud connectors to products like Hitachi Content Platform.
    • I would like to see a collaborative product created between Panzura and Riverbed. I envision an almost perfect small footprint ROBO solution where Riverbed provides the compute+WAN optimization and Panzura provides the storage/risiliancy components. Combine the boxes into a single 4U solution and you have a near perfect product for remote offices.
    Incentivized
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    Likelihood to Renew
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    Panzura
    No answers on this topic
    Usability
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
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    Panzura
    No answers on this topic
    Reliability and Availability
    MFiles
    always there.
    Incentivized
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    Panzura
    No answers on this topic
    Performance
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Panzura
    No answers on this topic
    Support Rating
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    Panzura
    Hands down support is the best part of Panzura. Their techs are always helpful, always knowledgeable, and consistently solve complex problems quickly. You can definitely tell they hire their support folks from the top tier of other companies and they go above and beyond what I have come to expect in terms of support compared to other companies.
    Incentivized
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    In-Person Training
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
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    Panzura
    No answers on this topic
    Online Training
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
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    Panzura
    No answers on this topic
    Implementation Rating
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
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    Panzura
    No answers on this topic
    Alternatives Considered
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Panzura
    There are several other devices but Panzura is best of class.
    Incentivized
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    Scalability
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
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    Panzura
    No answers on this topic
    Return on Investment
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    Panzura
    • Exceptional positive impact on availability - as users move so do their files.
    • Panzura+DFS allowed for simple chargeback models to be implemented.
    Incentivized
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    ScreenShots

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items

    Panzura CloudFS Screenshots

    Screenshot of Panzura