What users are saying about
8 Ratings
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68 Ratings
8 Ratings
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Score 8.4 out of 100

Vista by Viewpoint

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68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Maestro

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
Joanna McKenzie | TrustRadius Reviewer

Vista by Viewpoint

Probably not cost-effective for very small companies. It seems to fit mid-market very well. We have 3 companies with very different needs, and it was flexible enough to work well for us in each scenario. This included a company with 20 different unions and a non-union company. Payroll supported both. Consolidation of multiple companies was easily done as the data all resided in the same database.
Steve Bolton | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

Maestro
Vista by Viewpoint
6.4
Plan distribution & viewing
Maestro
Vista by Viewpoint
6.5
Plan markups & sharing
Maestro
Vista by Viewpoint
6.5
Issue tracking & punchlists
Maestro
Vista by Viewpoint
5.8
Photo documentation
Maestro
Vista by Viewpoint
6.8
Jobsite reports
Maestro
Vista by Viewpoint
6.5
Document sharing
Maestro
Vista by Viewpoint
6.6
RFI tools
Maestro
Vista by Viewpoint
6.4
Collaboration & approvals
Maestro
Vista by Viewpoint
6.2
As-built drawings
Maestro
Vista by Viewpoint
5.9
Mobile app
Maestro
Vista by Viewpoint
6.3
Submittal design and management
Maestro
Vista by Viewpoint
6.5

Estimating

Maestro
Vista by Viewpoint
8.1
Takeoff tools
Maestro
Vista by Viewpoint
8.4
Job costing
Maestro
Vista by Viewpoint
8.6
Cost databases
Maestro
Vista by Viewpoint
7.9
Cost calculator
Maestro
Vista by Viewpoint
7.5
Bid creation
Maestro
Vista by Viewpoint
8.2

Pros

Maestro

  • Creating a completely customized rubric to grade tickets on the things you want to help your team grow in
  • Allowing managers to track how their agents are doing as well as providing concrete examples of work product for 1:1 meetings
  • Giving management peace of mind that agents are responding appropriately to clients
Matt Dale | TrustRadius Reviewer

Vista by Viewpoint

  • Time management for the foreman. They enter who is on job and what time. All on their iPad and we upload. It saves everyone time and its correct every time.
  • Receipts can be sent via phone or iPad and we can upload them to the system and attach them to their PO with no issues and makes it so easy to track and keep the budget under control not to mention hold everyone accountable for their spending.
  • Surveys and updated info requests can be emailed out, completed and returned via the cloud. Makes updates so much easier.
Amy Love | TrustRadius Reviewer

Cons

Maestro

  • No ability to view contact information from a home screen (must click into profile to see phone number)
  • Feels a bit archaic
  • Would be nice to see "flags" or ways to mark students for calling
  • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
Anonymous | TrustRadius Reviewer

Vista by Viewpoint

  • In the payroll arena, occasionally some combination of actions will cause a Payroll Timecard Entry batch to become stuck in a Status 4 - Posting in Progress. Vista by Viewpoint requires that Customer Support be contacted whenever a batch is stuck in Status 4, as it is unclear what parts of the batch have posted to the other modules, especially General Ledger. Support is a whiz at untangling these situations.
  • However, a Payroll Timecard Entry batch does not post anywhere except its' own table - Payroll only posts to GL and other modules when the PR Ledger Update process is run. Support could conceivably allow customers to change the Status of only these batches, as no other modules would be affected. Then the customer could fix their problem and move on without further delaying the payroll process.
  • The User Interface in the Payroll and Accounts Payable modules have traditionally been clunky for non-accounting personnel to use. The increase in non-accounting people using some aspects of the system - for instance, remote payroll entry or project staff reviewing AP invoices - used to cause some angst. This has been greatly alleviated by the advent of the KeyStyle modifications in these two areas.
  • The functionality of the Service Management module continues to be added with each new update. It would be even better if Service could function more like Job Cost in the way of tracking costs. There seems to be a lack of commonality between the two modules - though it is getting better.
Darrell Robinson | TrustRadius Reviewer

Likelihood to Renew

Maestro

Maestro 7.0
Based on 1 answer
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
Anonymous | TrustRadius Reviewer

Vista by Viewpoint

Vista by Viewpoint 9.1
Based on 1 answer
No answer on this topic is available.

Support Rating

Maestro

Maestro 10.0
Based on 1 answer
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
Joanna McKenzie | TrustRadius Reviewer

Vista by Viewpoint

Vista by Viewpoint 6.9
Based on 12 answers
Though I have not interfaced with Vista by Viewpoint's support team, I know my office has, and it seems like changes or issues are addressed or resolved in a timely manner. It also seems like the program has the flexibility to integrate or be changed to become a custom solution for our company.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Maestro

We selected Maestro over Qualitista and some hacked together Google Sheets scripts that performed similar functions. At the time Qualitista was in its early alpha stage and wasn't something that would have worked for our team. The Google Sheets script worked well for a small team, but didn't allow us to do what we wanted with peer feedback. The team at Maestro did a great job onboarding us and adding features for our peer feedback use case.
Matt Dale | TrustRadius Reviewer

Vista by Viewpoint

ComputerEase was pretty old technology. Input screens were clunky. Application customization required consulting to get involved as well as report modifications. Utilizing some kind of proprietary database put all the maintenance back on the software manufacturer. Promises of porting the application to SQL Server database went on and on for multiple years with no progress evident.
James Ward | TrustRadius Reviewer

Return on Investment

Maestro

  • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
  • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
  • No other impacts that I can think of.
Joanna McKenzie | TrustRadius Reviewer

Vista by Viewpoint

  • Viewpoint has allowed the entire company to get on the same system and improve our internal tracking of costs which has been positive.
  • We have struggled with using the system on CM jobs so it has taken more time to do tasks or things have to be done outside the system to accommodate those types of jobs.
  • The ability to track things by customized fields have improved our ROI and have given us better insight.
Jessica Rondash | TrustRadius Reviewer

Pricing Details

Maestro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vista by Viewpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Maestro
8.7
Vista by Viewpoint
7.5

Likelihood to Renew

Maestro
7.0
Vista by Viewpoint
9.1

Support Rating

Maestro
10.0
Vista by Viewpoint
6.9

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