TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MaestroConference

    Score7 out of 10
    N/AMaestroConference is a web conferencing platform with the capability to run small break-out sessions within the main group. It incorporates voting and social capabilities.

    $49

    per month

    Skype (discontinued)

    Score7.1 out of 10
    N/ASkype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.

    $2.99

    per month

    Pricing
    MaestroConferenceSkype (discontinued)
    Editions & Modules
    No answers on this topic
    United States Subscription
    $2.99
    per month
    North America Subscription
    $6.99
    per month
    India Subscription
    $7.99
    per month
    Offerings
    Pricing Offerings
    MaestroConferenceSkype (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MaestroConferenceSkype (discontinued)
    Considered Both Products
    MaestroConference
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    85 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    70 Answers
    Features
    MaestroConferenceSkype (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    6.2
    138 Ratings
    24% below category average
    High quality audio00 Ratings6.6135 Ratings
    High quality video00 Ratings7.3133 Ratings
    Low bandwidth requirements00 Ratings5.5130 Ratings
    Mobile support00 Ratings5.5118 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    6.2
    119 Ratings
    25% below category average
    Desktop sharing00 Ratings5.6118 Ratings
    Whiteboards00 Ratings6.860 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    6.0
    118 Ratings
    31% below category average
    Calendar integration00 Ratings6.185 Ratings
    Meeting initiation00 Ratings6.3106 Ratings
    Integrates with social media00 Ratings4.465 Ratings
    Record meetings / events00 Ratings7.077 Ratings
    Slideshows00 Ratings6.268 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    5.4
    111 Ratings
    40% below category average
    Live chat00 Ratings5.5110 Ratings
    Audience polling00 Ratings5.364 Ratings
    Q&A00 Ratings5.362 Ratings
    Online Events Security
    Comparison of Online Events Security features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    7.4
    101 Ratings
    9% below category average
    User authentication00 Ratings8.988 Ratings
    Participant roles & permissions00 Ratings7.183 Ratings
    Confidential attendee list00 Ratings6.260 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of MaestroConference and Skype (discontinued)
    Feature
    MaestroConference
    -
    Ratings
    Skype (discontinued)
    6.6
    4 Ratings
    11% below category average
    Video conferencing00 Ratings5.74 Ratings
    Audio conferencing00 Ratings6.64 Ratings
    Video screen sharing00 Ratings6.14 Ratings
    Instant messaging00 Ratings7.94 Ratings
    Best Alternatives
    MaestroConferenceSkype (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MaestroConferenceSkype (discontinued)
    Likelihood to Recommend
    8.3
    (3 ratings)
    9.2
    (140 ratings)
    Likelihood to Renew
    5.9
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MaestroConferenceSkype (discontinued)
    Likelihood to Recommend
    MaestroConference
    This is best suited for webinars where you want increase participant engagement. Maestroconference has helped us avoid the type of webinar where the presenter has no idea if people are listening and participants often lose interest and end up checking email. The interaction level can become extremely high leading to increased engagement, satisfaction and buy-in.
    Incentivized
    Read full review
    Discontinued Products
    Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
    Incentivized
    Read full review
    Pros
    MaestroConference
    • The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
    • Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
    • Lastly I think Maestro Conference has excellent customer service.
    Incentivized
    Read full review
    Discontinued Products
    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Incentivized
    Read full review
    Cons
    MaestroConference
    • The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
    • The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
    • Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
    • The add on features, like recording each conference room, were insanely expensive.
    • VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.
    Incentivized
    Read full review
    Discontinued Products
    • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
    • It is hard to figure out how to use emojis and upload images in the chat.
    • The background images do not fool anybody....it is clearly not your real background.
    Incentivized
    Read full review
    Likelihood to Renew
    MaestroConference
    we have found no other company with the technology that allows us to conduct webinars with this level of interactivity. We've also been watching as the company has added on addtional functionality and are very please with how it is developing.
    Incentivized
    Read full review
    Discontinued Products
    I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
    Read full review
    Usability
    MaestroConference
    No answers on this topic
    Discontinued Products
    Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
    Incentivized
    Read full review
    Support Rating
    MaestroConference
    No answers on this topic
    Discontinued Products
    I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
    Incentivized
    Read full review
    Implementation Rating
    MaestroConference
    No answers on this topic
    Discontinued Products
    It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
    Incentivized
    Read full review
    Alternatives Considered
    MaestroConference
    Maestro Conference is the only service I know that allows you to create break out groups and allow participants to actively engage with each other and with the host. It is the most like an "in-person" event of any service I have used. And the customer service has always been excellent
    Incentivized
    Read full review
    Discontinued Products
    We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
    Incentivized
    Read full review
    Professional Services
    MaestroConference
    No answers on this topic
    Discontinued Products
    The service provided is up to date, as discussed before buying.
    Read full review
    Return on Investment
    MaestroConference
    • When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.
    Incentivized
    Read full review
    Discontinued Products
    • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
    • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
    • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
    Incentivized
    Read full review
    ScreenShots

    MaestroConference Screenshots

    Screenshot of Social Webinar exampleScreenshot of A "breakout group" discussion - where you can see the faces of the other people you talk with by phone or using VOIP/your computerScreenshot of You can poll your participants with Poll View in Social WebinarScreenshot of Share links with other participants in a Social Webinar chat window, while you talkScreenshot of Crowdsource ideas with Idea Board View in Social Webinar