165 Ratings
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Score 7.3 out of 100
28 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Mule ESB

If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Mule ESB
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Mule ESB
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Mule ESB
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Mule ESB
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.4
Mule ESB
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.6
Mule ESB
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Mule ESB
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Mule ESB
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Mule ESB
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.1
Mule ESB

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Mule ESB
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Mule ESB
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Mule ESB

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Mule ESB
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Mule ESB

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Mule ESB
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Mule ESB
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Mule ESB
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Mule ESB

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Mule ESB
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Mule ESB
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Mule ESB
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Mule ESB
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Mule ESB
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Mule ESB

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Mule ESB

  • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
  • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
  • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
  • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
Deepak Kushwaha | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Mule ESB

  • Make sure to not over-engineer shared components. It can complicate development
  • Create a roadmap for where you are going - if not, you may miss components
  • I suggest getting support, otherwise it could be a difficult learning curve
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Mule ESB

No score
No answers yet
No answers on this topic

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Mule ESB

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Mule ESB

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Mule ESB

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Mule ESB

It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
KamaL Vachiravel | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Mule ESB

  • Overall a great tool for complex integrations
Ankit Goyal | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mule ESB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Mule ESB
9.7

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Mule ESB

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Mule ESB

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Mule ESB

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Mule ESB

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Mule ESB

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Mule ESB

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Mule ESB

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