Adobe Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Commerce
Score 7.9 out of 10
N/A
Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing…N/A
Pricing
Adobe Commerce
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Adobe Commerce
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Adobe Commerce
Considered Both Products
Adobe Commerce
Chose Adobe Commerce
BigCommerce offers strong saas simplicity and lower maintenance, but it lacks the customisation and multi store flexibility., WooCommerce is cost effective and easy to use and come with a huge extension directory most of them freely available, but it is suited for smaller …
Chose Adobe Commerce
Shopify is also a great solution for the customers that comes with different set of benefits and limits when comparing with Adobe Commerce. Shopify provided very limited b2b support, limits in the integration with third party, checkout and theme custimization is limited, …
Chose Adobe Commerce
Open source nature of Magento was a key consideration, particularly when launching in new markets. Cost is another key factor here and the GMV model is an important enabler for us as we continue to grow.

Adobe Commerce is highly extensible and advanced customization and …
Chose Adobe Commerce
more alignment to biz and since we were using already AEM
Chose Adobe Commerce
Adobe Commerce offer the best combination of power and adaptability to meet our business ojectives
Chose Adobe Commerce
Shopify is just better. In my opinion, it can save quotes, have different pricing for resellers, have multiple catalogues, do blogs, change the website, etc. It feels like Shopify is designed to do everything and does it all quite well overall, whilst Magento is for one thing …
Chose Adobe Commerce
Shopify has the bad habit of charging transaction fees unless you use Shopify Payments, and this aspect only is usually a no-go if you have a big eCommerce to handle.
Salesforce has very similar capabilities and probably has a better ecosystem, but it's customization capability …
Chose Adobe Commerce
Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way …
Chose Adobe Commerce
Shopify and BigCommerce are great if you are a small business that is creating your first business and don't have many Skus or complex pricing. For us, having over 2 million Skus and a very complex inventory management of those Skus, Adobe Commerce (Magento Commerce) being …
Chose Adobe Commerce
Great balance of flexibility and power features. Also great B2B functionality and multi store and multi source inventory options.
Chose Adobe Commerce
Magento comes as an enterprise platform, other platforms match smaller projects better.
Chose Adobe Commerce
While Magento is more customizable, all the main features I need can be done through Shopify and the cost is $300 per month instead of the $4,000 in development I am spending and the $600 in hosting per month.
Chose Adobe Commerce
Magento was far superior in terms of its global abilities... It excels in offering multi-currency/language/warehouse/credit card payments.
Chose Adobe Commerce
Magento Commerce Cloud is much more robust then Magento Open Source for e-commerce online stores who have a lot of orders and need a lot of security and speed. Using one of the common smaller web hosts, or even your own web servers, might not be up to par when your company has …
Chose Adobe Commerce
Magento is the most flexible solution with our internal business needs and it integrates well with all of the third-party services we use like Salesforce, Google Analytics, etc.
Chose Adobe Commerce
Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers.
Chose Adobe Commerce
For my current position, we only use Magento.
Chose Adobe Commerce
Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, …
Chose Adobe Commerce
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with W…
Chose Adobe Commerce
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the …
Features
Adobe Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Commerce
6.9
50 Ratings
12% below category average
Product catalog & listings8.349 Ratings
Product management8.049 Ratings
Bulk product upload6.642 Ratings
Branding6.445 Ratings
Mobile storefront6.047 Ratings
Product variations6.544 Ratings
Website integration7.244 Ratings
Visual customization7.049 Ratings
CMS6.347 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Commerce
6.7
47 Ratings
12% below category average
Abandoned cart recovery6.940 Ratings
Checkout user experience6.647 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Commerce
7.6
47 Ratings
9% below category average
eCommerce security7.647 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Commerce
6.9
46 Ratings
10% below category average
Promotions & discounts7.046 Ratings
Personalized recommendations6.638 Ratings
SEO7.040 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Commerce
7.6
49 Ratings
5% below category average
Multi-site management7.641 Ratings
Order processing7.948 Ratings
Inventory management7.747 Ratings
Shipping7.446 Ratings
Custom functionality7.648 Ratings
Best Alternatives
Adobe Commerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Adobe Commerce
Likelihood to Recommend
8.1
(58 ratings)
Likelihood to Renew
9.0
(10 ratings)
Usability
7.4
(18 ratings)
Availability
10.0
(2 ratings)
Performance
9.0
(1 ratings)
Support Rating
8.0
(1 ratings)
Online Training
8.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
User Testimonials
Adobe Commerce
Likelihood to Recommend
Adobe
Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based. That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.
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Pros
Adobe
  • The ease of use with page builder requiring no developer skills to maintain most of our pages.
  • The catalog is straightforward and easy to use and having the ability to update pricing and other key pieces based on customer group is very helpful.
  • Many of the extensions Adobe Commerce has help us to do what we need to do more quickly without a great deal of development efforts and cost.
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Cons
Adobe
  • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
  • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
  • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
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Likelihood to Renew
Adobe
It has the best overall price point. It is super cheap and the connection between our ERP system is unmatched by any other Ecommerce sites we have talked with. We honestly can't get this level of complex customization without having to spend a fortune somewhere else. It is able to do everything we need it to do for the right price.
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Usability
Adobe
Being unable to store quotes for later was annoying. People called up expecting to pay there and then, and having to place them on hold whilst you added items to the basket and input all their customer information in was annoying for them and us, making us look unprofessional.
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Support Rating
Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
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Online Training
Adobe
Great value for an flexible, open source platform.
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Alternatives Considered
Adobe
Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
Read full review
Return on Investment
Adobe
  • Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
  • Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
  • Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
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ScreenShots