What users are saying about
3 Ratings
Top Rated
429 Ratings
3 Ratings
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Score 8.2 out of 100
Top Rated
429 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Mailbutler

Mailbutler is well suited to people who predominantly use their Mac for email. It adds a rich feature set to macOS Mail's native features.Mailbutler is less useful to people who frequently process email on iOS/iPadOS. Only a limited subset of Mailbutler's functionality is available on iOS/iPadOS as Apple doesn't currently provide a way for third parties to extend the iOS/iPadOS Mail app.
Tim Stringer | TrustRadius Reviewer

Outreach

It is best for people who send a lot of outbound emails and need reporting and feedback as to the success of their campaigns and/or emails. It is great for teams or people who are client or prospect facing. When I am sending an email to a client regarding on-boarding and I need to schedule a call with them, it's super helpful to know if they actually received my email and if they then read it. After that, it's more of a puzzle of trying to figure out how I can get them to respond to my email and trying to master what works the best for my emails whether that be a subject line, etc...
Jordan Chen | TrustRadius Reviewer

Pros

Mailbutler

  • Snoozing emails for later response or followup
  • Reminding me to add attachments
  • Allowing time for me to cancel sending an email
Anonymous | TrustRadius Reviewer

Outreach

  • Outreach integrates well with Domo, which allows us to put together comprehensive reports pulling data from both Salesforce and Outreach.
  • Outreach does a great job of supporting you, by offering a responsive CSM and support team to troubleshoot issues.
  • It doesn't take too much time to onboard new users in the basic functionality of the tool.
Arick Christopher | TrustRadius Reviewer

Cons

Mailbutler

  • Mailbutler occasionally conflicts with other macOS Mail plug-ins. Though, in most (if not all) cases the issue tends to be with other plugins.
  • The Mail app for iOS/iPadOS doesn't support plugins, making it necessary to use Mailbutler's own app to access a limited subset of the functionality on macOS/iPadOS.
Tim Stringer | TrustRadius Reviewer

Outreach

  • I would love a small pop-up window to show when emails are opened.
  • It would be awesome to be able to grab open time slots from the calendar & incorporate them into a sequence for prospects to choose & auto update the calendar.
Andrea Kamp | TrustRadius Reviewer

Likelihood to Renew

Mailbutler

No score
No answers yet
No answers on this topic

Outreach

Outreach 9.1
Based on 4 answers
Outreach has become the main platform for our SDRs. I haven't found a better alternative yet.
Kiyoshi Kidd | TrustRadius Reviewer

Usability

Mailbutler

No score
No answers yet
No answers on this topic

Outreach

Outreach 9.2
Based on 134 answers
Outreach is a tool that users need to be hands-on with Day 1, a simple coaching session can be effective to get started. However, in my personal experiences my effectiveness has increased tremendously the more digging I do on my own. The Outreach support team is easy to reach and often gets back to you the same day, so learning on your own is fairly easy.
Vladimir Dichter | TrustRadius Reviewer

Support Rating

Mailbutler

Mailbutler 8.0
Based on 1 answer
Support is generally very good. Occasionally the response time is a bit slower than I'd like.
Tim Stringer | TrustRadius Reviewer

Outreach

Outreach 9.2
Based on 2 answers
I feel like Outreach support reps provide better support about Salesforce than Salesforce does itself - we may have a better support package for Outreach than we do Salesforce, though. The support team at Outreach is also extremely available and conscious of our interests and use cases. We also still have regular Skype calls set up with Outreach and it is more personable than simply speaking on the phone - although we have texted our support reps at Outreach before for immediate responses!
Alexandra Gold | TrustRadius Reviewer

Alternatives Considered

Mailbutler

I'm not aware of any other products that provide the same functionality within the macOS Mail client.There are some third-party email apps for macOS and iOS/iPadOS that have some of Mailbutler's features, but my preference is to stay with Apple's Mail client, partially for security reasons.
Tim Stringer | TrustRadius Reviewer

Outreach

Outreach has so many more features than I was ever able to find when using Yesware. The support team is an even keel and I was able to do similar things but with less automation. Storing and creating templates and snippets in Yesware was easier and it integrated more thoroughly with Gmail
Kristin Garrett | TrustRadius Reviewer

Return on Investment

Mailbutler

  • Mailbutler's effect for me personally is unquantifiable - but it really helps me stay on top of the myriad emails that pass through my inbox each day.
  • I would imagine that across a larger organization, Mailbutler's impact on overall productivity has the potential to be immense!
Anonymous | TrustRadius Reviewer

Outreach

  • Our organization has seen a great ROI from this tool due most in part of the visibility it gives our leaders to view the number of outputs (e.g. Calls, Emails, etc.).
  • There is a fast ramping period with Outreach, so new users are able to get up and going right away and start utilizing it.
  • Some onboarding videos from Outreach to walk a new user through the ins-and-outs of the tool if they haven't used them would be really nice because management in a high growth company isn't always available for little questions throughout a day.
Carson Christensen | TrustRadius Reviewer

Screenshots

Outreach

Pricing Details

Mailbutler

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailbutler Editions & Modules

Edition
Essential Plan$01
Professional Plan7.951
Business Plan29.951
  1. per month
Additional Pricing Details

Outreach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Outreach Editions & Modules

Additional Pricing Details

Add comparison